
Industries
- Retail & Ecommerce
Applications
Benefits
Eliminates manual processes
Use Case
Order to fulfillment automation
How Idea Village integrates Microsoft Dynamics GP to automate EDI workflows
Challenge
Manual data entry was slowing operations, causing human error and preventing scalability
Idea Village Products Corp., a developer and marketer of some of the most successful consumer products in “As Seen on TV” history, was operating under inefficient business processes, requiring a large staff to run their operations. “Manual data entry was slowing our business down and resulting in human errors and an inefficient process,” said Alfredo Sanoguel, Idea Village’s IT Director/EDI Coordinator. “Our company receives thousands of orders a week, and without implementing an EDI solution, we would never have been able to keep up with our orders moving forward.”
Idea Village wanted a highly flexible, cost-effective, and fully integrated EDI solution to automate and scale their tedious order to fulfillment process, improve trading partner relationships, and enhance customer experiences.
Solution
How they’re using Jitterbit’s EDI Integration for productivity and efficiency gains
By automating EDI document processing, Jitterbit’s Professional Services team first connected Microsoft Dynamics GP with Jitterbit’s integration solution. For each trading partner, the solution was configured to retrieve outbound documents from MS Dynamics GP, convert them into an EDI format, and send them to the partner for processing. Conversely, inbound EDI documents from each trading partner were set up to be retrieved, translated, and imported into MS Dynamics GP.
Our company receives thousands of orders a week, and without implementing an EDI solution, we would never have been able to keep up with our orders moving forward.”
Alfredo Sanoguel, IT Director/EDI Coordinator
Outcome
Faster customer experiences, no more manual processes, and enormous time and cost savings
The solution helped Idea Village to better serve their customers in a timely and efficient manner. Idea Village has stated with confidence that Jitterbit’s integrated EDI solution has played a major role in the success of their company. When it comes to savings observed thus far, Idea Village estimates that Jitterbit has helped save them hundreds of thousands of dollars since implementation.