Jitterbit Enhanced Services
Short-staffed? Low on time?
Let us help optimize your Jitterbit solutions.
Let our experts help you drive operational efficiencies and maximize the value of your IT investments
When to Use Harmony Enhanced Services:
- Lost an integration resource and can’t find a suitable replacement
- Dependence on a single critical resource
- Pressure to reduce costs and increase efficiency
- Need better utilization of current resources
- Desire to shift resources away from routine integration support to new strategic initiatives
Want to learn more or purchase a Jitterbit Enhanced Services subscription?
Contact your CSMJitterbit Enhanced Services allowed us to focus on building value for our business instead of managing infrastructure.
— Dave Peticolas
Vice President of Software Engineering, Myriad Genetics
Trusted by leading organizations
Harmony Enhanced Services FAQs
What is Jitterbit Enhanced Services offering?
Jitterbit Enhanced Services offers our team of experts to step in to lighten the load on your IT department. By providing tailored service and guidance, we ensure that your Jitterbit solutions run smoothly and efficiently, allowing your scarce internal resources to focus on more strategic initiatives.
Jitterbit Enhanced Services provides our customers with:
- Access to Subject Manager Experts (SMEs)
- Advice and recommendations to optimize the solution’s performance, scalability and uptime of your application and integration powered by the Jitterbit platform
- Suggestions for prospective design enhancements
- Minor modifications of production Jitterbit projects as directed by your business
- Performance tuning and configuration optimization
- Health check – review and assess critical business functions and optimization of workflows
- Architecture and consulting services
- Private agent software installation and version upgrades
Why do I need Jitterbit Enhanced Services offering?
If you are grappling with one or more of the questions below concerning your Jitterbit environment, Jitterbit Enhanced Services can help.
- Do I have the in-house expertise to optimize and run these solutions and workflows smoothly?
- Are we dependent on a key resource for running our Jitterbit projects?
- What is the business impact if these key resources were to leave or get reassigned to another project?
- Is this the best use of time for my resources to run these day-to-day tasks or can I deploy them elsewhere and gain more efficiency and/or innovation?
- Can I reduce costs if I opt for Harmony Enhanced Services instead of depending on in-house staff?
Which activities are out of scope for Jitterbit Enhanced Services offering?
The following activities are not in the scope of Jitterbit Enhanced Services.
- New integration project implementation
- New use case implementation for production projects
- New application developments, workflows, or feature enhancement
- Real-time monitoring of integration project status, integration errors, or private agent software status/performance
- Tier 1 Support
How do I purchase a Jitterbit Enhanced Services subscription?
We offer three annual subscription options with a required 1-year minimum.
- Jitterbit Enhanced Services I: 10 hours/quarter
- Jitterbit Enhanced Services II: 30 hours/quarter
- Jitterbit Enhanced Services III: 60 hours/quarter
Please contact your Jitterbit Account Executive or the CSM to know more details.