Jitterbit Enhanced Services

Short-staffed? Low on time?
Let us help optimize your Jitterbit solutions.

Expert-led and cost-effective assistance for your Jitterbit solutions

Jitterbit Enhanced Services offers a team of experts to step in to lighten the load on your IT department. By providing tailored service and guidance, we ensure that your Jitterbit solutions run smoothly and efficiently, allowing your scarce internal resources to focus on more strategic initiatives.

With Jitterbit Enhanced Services, you get:

Team

A resource for your team to answer Harmony-related questions

Icon of a line chart

Recommendations to optimize Jitterbit solution’s performance and scalability

User

Suggestions for prospective design enhancements

Icon with three black outlined circles connected by three purple lines in a triangle shape.

Performance tuning and configuration optimization

Upload

Private agent software installation and version upgrades

Sound

Architecture and consulting services

Let our experts help you drive operational efficiencies and maximize the value of your IT investments

When to Use Harmony Enhanced Services:

  • Lost an integration resource and can’t find a suitable replacement
  • Dependence on a single critical resource
  • Pressure to reduce costs and increase efficiency
  • Need better utilization of current resources
  • Desire to shift resources away from routine integration support to new strategic initiatives

Want to learn more or purchase a Jitterbit Enhanced Services subscription?

Contact your CSM

Jitterbit Enhanced Services allowed us to focus on building value for our business instead of managing infrastructure.


— Dave Peticolas
Vice President of Software Engineering, Myriad Genetics

Myriad Genetics

Trusted by leading organizations

  • Balfour Beatty
  • Bancroft Logo
  • CentiMark logo
  • CIS - Center for Internet Security Logo
  • Ericsson
  • Everest Automation logo
  • Giant Tiger Logo
  • Hamilton Beach logo
  • Jitterbit Customer: JBS Foods - Logo Wall
  • MD VIP Logo
  • Optiv Logo
  • SUN Automation Group logo
Learn

Harmony Enhanced Services FAQs

What is Jitterbit Enhanced Services offering?

Jitterbit Enhanced Services offers our team of experts to step in to lighten the load on your IT department. By providing tailored service and guidance, we ensure that your Jitterbit solutions run smoothly and efficiently, allowing your scarce internal resources to focus on more strategic initiatives.

Jitterbit Enhanced Services provides our customers with:

  • Access to Subject Manager Experts (SMEs)
  • Advice and recommendations to optimize the solution’s performance, scalability and uptime of your application and integration powered by the Jitterbit platform
  • Suggestions for prospective design enhancements
  • Minor modifications of production Jitterbit projects as directed by your business
  • Performance tuning and configuration optimization
  • Health check – review and assess critical business functions and optimization of workflows
  • Architecture and consulting services
  • Private agent software installation and version upgrades

Why do I need Jitterbit Enhanced Services offering?

If you are grappling with one or more of the questions below concerning your Jitterbit environment, Jitterbit Enhanced Services can help.

  • Do I have the in-house expertise to optimize and run these solutions and workflows smoothly?
  • Are we dependent on a key resource for running our Jitterbit projects?
  • What is the business impact if these key resources were to leave or get reassigned to another project?
  • Is this the best use of time for my resources to run these day-to-day tasks or can I deploy them elsewhere and gain more efficiency and/or innovation?
  • Can I reduce costs if I opt for Harmony Enhanced Services instead of depending on in-house staff?

Which activities are out of scope for Jitterbit Enhanced Services offering?

The following activities are not in the scope of Jitterbit Enhanced Services.

  • New integration project implementation
  • New use case implementation for production projects
  • New application developments, workflows, or feature enhancement
  • Real-time monitoring of integration project status, integration errors, or private agent software status/performance
  • Tier 1 Support

How do I purchase a Jitterbit Enhanced Services subscription?

We offer three annual subscription options with a required 1-year minimum.

  • Jitterbit Enhanced Services I: 10 hours/quarter
  • Jitterbit Enhanced Services II: 30 hours/quarter
  • Jitterbit Enhanced Services III: 60 hours/quarter

Please contact your Jitterbit Account Executive or the CSM to know more details.

Jitterbit is a G2 Favorite

Recognized for global leadership and performance

  • G2 Leader - Fall 2024
  • G2 Leader - Mid-Market - Fall 2024
  • G2 Easiest To Use - Enterprise - Fall 2024
  • G2 Best Est. ROI - Small Business - Fall 2024
  • G2 Leader - Fastest Implementation - Small Business - Fall 2024
  • G2 Leader - Americas - Fall 2024
  • G2 Leader - Americas - Mid-Market - Fall 2024
  • G2 Leader - Americas - Small Business - Fall 2024
  • G2 Leader - Asia Pacific - Fall 2024
  • G2 Leader EMEA - Mid-Market - Fall 2024
  • G2 Leader Europe - Mid-Market - Fall 2024
  • G2 High Performer - Mid-Market Fall 2024
  • G2 High Performer - Small Business - Fall 2024
  • G2 High Performer - Americas - Small Business - Fall 2024
  • G2 High Performer - Asia - Fall 2024
  • G2 High Performer - India - Fall 2024

Have questions? We are here to help.

Contact Us