Harmony Enhanced Services

With Jitterbit’s Harmony Enhanced Services offering, our team of integration experts step in to lighten the load on your IT department. By providing tailored service and guidance, we ensure that your Jitterbit integrations run smoothly and efficiently, allowing your scarce internal resources to focus on more strategic initiatives.

The assistance you need

Instead of tasking scarce, internal resources with integration optimizations, Jitterbit experts get it done for you cost-effectively, like an extension of your IT team.

Why Jitterbit

With Harmony Enhanced Services, you get:

Read the Solution Sheet

A resource for your team to answer Harmony-related questions

Recommendations to optimize future integration performance

Suggestions for prospective design enhancements

Performance tuning and configuration optimization

Private agent software installation and version upgrades

Integration architecture and consulting services

Let our experts help you drive operational efficiencies and maximize the value of your IT investments.

Use Harmony Enhanced Services if you’ve:

Lost an integration resource and can’t find a suitable replacement
Dependence on a single critical resource
Pressure to reduce costs and increase efficiency
Need better utilization of current resources
Desire to shift resources away from routine integration support to new strategic initiatives

What is Jitterbit’s Harmony Enhanced Services offering?

Jitterbit’s Harmony Enhanced Services offers our team of integration experts to step in to lighten the load on your IT department. By providing tailored service and guidance, we ensure that your Jitterbit integrations run smoothly and efficiently, allowing your scarce internal resources to focus on more strategic initiatives.

With Harmony Enhanced Services, Jitterbit provides:

A resource for your team to answer Harmony-related questions
Advice and recommendations to optimize future integration performance and scalability
Suggestions for prospective design enhancements
Minor modifications of production Jitterbit projects as directed by your business
Performance tuning and configuration optimization
Private agent software installation and version upgrades
Health check – review and assess critical business functions and optimization of workflows
Architecture and consulting services

Why do I need Jitterbit’s Harmony Enhanced Services offering?

If you are grappling with one or more of the questions below with regards to your Jitterbit integration environment, Harmony Enhanced Services can help.

Do I have the in-house expertise to optimize and run these data integration services smoothly?
Are we dependent on a key resource for running our system integration services projects?
What is the business impact if these key resources were to leave or get reassigned to another project?
Is this the best use of time for my resources to run these day-to-day tasks or can I deploy them elsewhere and gain more efficiency and/or innovation?
Can I reduce costs if I opt for Harmony Enhanced Services instead of depending on in-house staff?

Which activities are out of scope for Harmony Enhanced Services offering?

The following activities are not in the scope of Harmony Enhanced Services services.

New integration project implementation
New use case implementation for production projects
Real-time monitoring of integration project status, integration errors, or private agent software status/performance.
Tier 1 Support