IT Service Management

Build an integrated view of your IT service workflow and deliver a seamless service experience for customers and employees.

IT SERVICE MANAGEMENT

IT service experience, automated

Employees and customers expect their service experiences to be seamless. When organizations connect separate service-related systems together as part of their IT support automation strategy, it enables teams to collect key insights for increased productivity, morale and long-term satisfaction. It creates a seamless flow of information between teams while strengthening IT Support, IT security and improving compliance.

Benefits

Better IT service management, less manual processes

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Increased Efficiency

Manage the lifecycle of IT assets, improve team productivity and deliver top-quality service to customers.

User

Happier Customers

Manage issue resolution accurately and expediently to improve customer satisfaction and longevity.

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Better Support

Manage employee and customer support tickets to accelerate resolution, automate support, and improve the user experience.

Testimonial and Case Study

Hear what our customers are saying

“Our need was a solution that would bring all integrations, programming languages, and skill sets on one common platform, so that in case of employee turnover on the IT side, we would not have limitations in support. And Jitterbit proved to be that solution for us.”


Kevin Isom, Senior Development Manager, Gilbarco

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