Roles

Ecommerce Integration Platform

Jitterbit’s low-code integration platform connects both ecommerce and brick and mortar commerce apps, creating a seamless buying experience across retail channels and automating manual processes.

Commerce 360 Integration Wheel
Benefits

Benefits of Ecommerce Data Integration

Create a frictionless buying experience regardless of channel. Commerce Integrations can connect your web store to back-end systems, automate purchasing workflows, and increase visibility of customers no matter where they are.

Experience Award

Turn insight into innovation

Through ecommerce data integration, anticipate shifts in consumer tastes and take action sooner with connected web store and fulfillment systems.

Cost Efficiency

Boost your wallet share

Make data-driven decisions on how to improve the buying journey by connecting sales and marketing applications and meeting customers where they are.

Icon of a line chart

Increase transaction volume

Remove inefficiencies created by data silos for seamless, real-time consumer engagement.

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Reduce strain on staff

Ecommerce integration software automates time-consuming, tedious processes that take your staff’s time away from helping customers.

Support Headset

Make support reps more efficient

Provide support teams with timely order, product, and shipping information in one place to expedite resolution times and remove the swivel chair effect.

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Create brand advocates

Give customers something to talk about by creating a seamless omnichannel experience that integrates all commerce channels, letting customers access information and make purchases on their terms.

Customer Stories

How Ecommerce Integration Transforms Businesses

“Everything is all connected with Jitterbit including our ecommerce selling channels, helping us to better manage inventory and sales. We are very happy with the outcome – it works perfectly – and we know we can always add solutions in the future which is great.”


– Romain Bénichou, CEO, Red Luxury

Use Case: Inventory Management

Read Case Study

“Using Jitterbit, we went from weekly or bimonthly inventory updates to daily updates, which has been a game-changer. The improved accuracy gives us a better feel for our inventory, and our internal systems can more accurately record how Amazon is performing.”


– Jason Ekinaka, Operations Manager at Olukai

Use Case: Lead to Order and Fulfillment

Read Press Release

Why Jitterbit

Supercharge transactions with Jitterbit’s Commerce Integration Solutions

With Jitterbit’s low-code integration platform, businesses can connect commerce applications, sales channels, and EDI to accounting systems, ERP systems, CRM, and 3PL, to gain a complete view of the entire buying journey. Automate order-to-fulfillment processes and aggregate data from multiple touchpoints to drive innovation, eliminate manual processes, and create a consistent buying journey every time.

Discover how Jitterbit’s ecommerce integration platform can transform your business by experiencing it firsthand—request a product demo to see how it works and get answers to your specific business questions.

See all of our application connectors here.

View Connectors

Frequently Asked Questions

What is ecommerce platform integration?

Ecommerce integration is the process of connecting your ecommerce platform with other systems and applications, such as CRM (like Salesforce or HubSpot), ERP (like NetSuite or SAP), and inventory management software to automate processes and synchronize data.

Connecting systems through integration allows businesses to streamline order fulfillment, inventory updates, and customer data management, providing a unified view of their operations and enhancing the overall customer experience across all sales channels.

What types of systems can be integrated with an ecommerce platform?

Many systems can be integrated with ecommerce integration software to improve efficiency and automate manual tasks, including:

  • Customer Relationship Management (CRM): Systems that manage customer data, sales pipelines, and marketing campaigns, like Salesforce, HubSpot, and Zoho CRM, can be integrated with ecommerce systems to consolidate customer information and streamline sales processes.
  • Enterprise Resource Planning (ERP): Systems that handle financials, inventory, supply chain management, like NetSuite, SAP, and Microsoft Dynamics 365 can be integrated to sync inventory and financial data in real time, optimizing supply chain operations.
  • Inventory, Shipping, and Fulfillment Software: Integrating tools that track stock levels, manage shipping logistics, and track orders (like ShipStation, BigCommerce, and Shopify) automates inventory updates, streamlines shipping processes, and provides more accurate order status updates.
  • Point of Sale (POS): Integrating POS systems, like Shopify POS and Square, ensures that in-store and online sales are synchronized, providing a unified view of transactions.
  • Payment Gateways: Tools that process transactions, like Stripe, PayPal, and Square, can be integrated to create smoother payment processing, reduce transaction errors, and give customers multiple payment options.
  • Marketing Automation: Integrating platforms that automate email campaigns and personalized marketing efforts, like Mailchimp and Marketo, allows for more targeted communication based on customer behavior.
  • Accounting: Integrating software like QuickBooks, Xero, and FreshBooks can help streamline financial reporting, invoicing, and tax preparation.
  • Customer Support: Connecting communication solutions, like Zendesk and Freshdesk, with ecommerce platform integration ensures all customer interactions are tracked in a single system. This allows support teams to work more efficiently across channels—for example, a support inquiry started over email can be continued seamlessly over live chat.
  • Analytics: Integrating analytics tools like Adobe Analytics, Google Analytics, and Salesforce Einstein Analytics, can provide unified insights into sales performance and customer engagement.

How can an integration platform connect physical and online sales channels?

Connecting your physical and digital sales channels is crucial for providing a seamless customer experience. Ecommerce data integration does this by:

  • Updating inventory levels in real-time across both channels, preventing stock discrepancies
  • Consolidating customer data from in-store and online transactions to create unified customer profiles for personalized marketing campaigns and customer service
  • Streamlining order fulfillment by allowing online purchases to be picked up in-store or shipped from a physical location
  • Syncing pricing and promotions across channels to ensure a consistent shopping experience

Have questions? We are here to help.

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