Ecommerce Integration Platform
Jitterbit’s low-code integration platform connects both ecommerce and brick and mortar commerce apps, creating a seamless buying experience across retail channels and automating manual processes.
Benefits of Ecommerce Data Integration
Create a frictionless buying experience regardless of channel. Commerce Integrations can connect your web store to back-end systems, automate purchasing workflows, and increase visibility of customers no matter where they are.
Turn insight into innovation
Through ecommerce data integration, anticipate shifts in consumer tastes and take action sooner with connected web store and fulfillment systems.
Boost your wallet share
Make data-driven decisions on how to improve the buying journey by connecting sales and marketing applications and meeting customers where they are.
Increase transaction volume
Remove inefficiencies created by data silos for seamless, real-time consumer engagement.
Reduce strain on staff
Ecommerce integration software automates time-consuming, tedious processes that take your staff’s time away from helping customers.
Make support reps more efficient
Provide support teams with timely order, product, and shipping information in one place to expedite resolution times and remove the swivel chair effect.
Create brand advocates
Give customers something to talk about by creating a seamless omnichannel experience that integrates all commerce channels, letting customers access information and make purchases on their terms.
How Ecommerce Integration Transforms Businesses
“Everything is all connected with Jitterbit including our ecommerce selling channels, helping us to better manage inventory and sales. We are very happy with the outcome – it works perfectly – and we know we can always add solutions in the future which is great.”
– Romain Bénichou, CEO, Red Luxury
Use Case: Inventory Management
“Using Jitterbit, we went from weekly or bimonthly inventory updates to daily updates, which has been a game-changer. The improved accuracy gives us a better feel for our inventory, and our internal systems can more accurately record how Amazon is performing.”
– Jason Ekinaka, Operations Manager at Olukai
Use Case: Lead to Order and Fulfillment
Supercharge transactions with Jitterbit’s Commerce Integration Solutions
With Jitterbit’s low-code integration platform, businesses can connect commerce applications, sales channels, and EDI to accounting systems, ERP systems, CRM, and 3PL, to gain a complete view of the entire buying journey. Automate order-to-fulfillment processes and aggregate data from multiple touchpoints to drive innovation, eliminate manual processes, and create a consistent buying journey every time.
Discover how Jitterbit’s ecommerce integration platform can transform your business by experiencing it firsthand—request a product demo to see how it works and get answers to your specific business questions.
Ecommerce Integration Platform Use Cases
Integrate systems to automate workflows throughout the entire commerce journey—order, packing, inventory, shipping, returns, and more. Establish a single source of truth for commerce activities across teams and departments with one unified ecommerce integration solution.
Lead to Order
Create a frictionless, integrated commerce experience from browse to shop to buy by connecting your with your ERP system.
- Stop processing orders manually by syncing customer data.
- Measure profitability in real time by automating inventory counts when purchases are made.
- Get teams on the same page by integrating sales and finance applications in one place.
Order to Fulfillment
Integrate your front-end web store or platform with your ERP system and CRM to automate critical business processes throughout the ecommerce journey.
- Meet customer expectations and accelerate order processing by integrating your web store with your ERP system.
- Eliminate cart abandonment by automating timely product updates with your web store.
- Provide real-time, accurate shipping information by connecting your ERP system and 3PL with your web store.
EDI to ERP
Automate the exchange of EDI data from trading partners with your ERP system to meet trading partner requirements and guidelines.
- Relieve staff of administrative work by automating EDI data from trading partner documents to your ERP system.
- Free-up IT bandwidth and leverage a user-friendly interface to setup and manage trading partners.
- Improve trading partner relationships and ensure accuracy by adhering to trading partner guidelines.
Pre-Built Commerce Integrations that Accelerate Workflows
Jitterbit's reusable and customizable connectors let you quickly link applications, databases, and protocols with just a few clicks, cutting down ecommerce platform integration deployment time by 50 to 80 percent.
See all of our application connectors here.
View ConnectorsFrequently Asked Questions
What is ecommerce platform integration?
Ecommerce integration is the process of connecting your ecommerce platform with other systems and applications, such as CRM (like Salesforce or HubSpot), ERP (like NetSuite or SAP), and inventory management software to automate processes and synchronize data.
Connecting systems through integration allows businesses to streamline order fulfillment, inventory updates, and customer data management, providing a unified view of their operations and enhancing the overall customer experience across all sales channels.
What types of systems can be integrated with an ecommerce platform?
Many systems can be integrated with ecommerce integration software to improve efficiency and automate manual tasks, including:
- Customer Relationship Management (CRM): Systems that manage customer data, sales pipelines, and marketing campaigns, like Salesforce, HubSpot, and Zoho CRM, can be integrated with ecommerce systems to consolidate customer information and streamline sales processes.
- Enterprise Resource Planning (ERP): Systems that handle financials, inventory, supply chain management, like NetSuite, SAP, and Microsoft Dynamics 365 can be integrated to sync inventory and financial data in real time, optimizing supply chain operations.
- Inventory, Shipping, and Fulfillment Software: Integrating tools that track stock levels, manage shipping logistics, and track orders (like ShipStation, BigCommerce, and Shopify) automates inventory updates, streamlines shipping processes, and provides more accurate order status updates.
- Point of Sale (POS): Integrating POS systems, like Shopify POS and Square, ensures that in-store and online sales are synchronized, providing a unified view of transactions.
- Payment Gateways: Tools that process transactions, like Stripe, PayPal, and Square, can be integrated to create smoother payment processing, reduce transaction errors, and give customers multiple payment options.
- Marketing Automation: Integrating platforms that automate email campaigns and personalized marketing efforts, like Mailchimp and Marketo, allows for more targeted communication based on customer behavior.
- Accounting: Integrating software like QuickBooks, Xero, and FreshBooks can help streamline financial reporting, invoicing, and tax preparation.
- Customer Support: Connecting communication solutions, like Zendesk and Freshdesk, with ecommerce platform integration ensures all customer interactions are tracked in a single system. This allows support teams to work more efficiently across channels—for example, a support inquiry started over email can be continued seamlessly over live chat.
- Analytics: Integrating analytics tools like Adobe Analytics, Google Analytics, and Salesforce Einstein Analytics, can provide unified insights into sales performance and customer engagement.
How can an integration platform connect physical and online sales channels?
Connecting your physical and digital sales channels is crucial for providing a seamless customer experience. Ecommerce data integration does this by:
- Updating inventory levels in real-time across both channels, preventing stock discrepancies
- Consolidating customer data from in-store and online transactions to create unified customer profiles for personalized marketing campaigns and customer service
- Streamlining order fulfillment by allowing online purchases to be picked up in-store or shipped from a physical location
- Syncing pricing and promotions across channels to ensure a consistent shopping experience
Related Resources
Improve the Customer Experience and Increase Efficiency in Commerce with iPaaS
Commerce Automation Tips: Eliminate Manual Roadblocks in Your Order to Fulfillment Process
SAP + VTEX Integration White Paper: Decreasing Ecommerce Time to Revenue with iPaaS
Retail & Ecommerce Solution Sheet
