Customer 360

Deliver Exceptional Outcomes with Customer Experience API360

Customers expect seamless experiences throughout the customer journey, from processing orders to marketing communications to supporting tickets. Connecting and automating disparate systems allows organizations to serve customers better, innovate faster, and build additional revenue streams.

Quickly Build An Integrated View of Your Customers

 

360-Degree View

Eliminate data silos and create a complete view of your customers

Personalize Experiences

Configure workflow integrations based on your use case

Get Rapid ROI

Out-of-the-box solutions accelerate time to deployment by up to 80%

Intelligent Insights

Make smarter, real-time decisions and deliver more relevant communications

Customer Experience API360 Explained

Rapidly connect your systems to orchestrate key business processes, such as quote-to-cash, using app connectors, pre-built solutions & APIs. Provide a complete, accurate view of data by connecting SaaS, on-premises and other data sources used by sales, marketing, finance, and support teams.

CX API360

 

Maximize ROI By Integrating Your Systems

Connecting critical business processes across all your systems is a key driver to unlock growth opportunities.  Save time and money by automating manual processes and deliver an accurate, 360-degree view of your customer data.

Jumpstart Your Business Automations

 

Drive Revenue Opportunities

Automate your quote-to-cash process. Sync your inventory, orders, fulfillment, billing, and more.

Orders & Billing
Salesforce
Oracle NetSuite
Zuora
Collaboration & Communications
Slack
Mailchimp
G Suite
Inventory & Fulfillment
Shopify
Magento
FedEx

Deliver Relevant Communications

Send timely content to your prospects, customers, and partners to exceed your lead, revenue, expansion, and brand goals.

Campaigns & Promos
Salesforce
Marketo
Active Campaign
Events & Engagement
On24
Constant Contact logo
Survey Monkey
Analytics Insights
Tableau
Splunk
Snowflake logo

Make Smarter Financial Decisions

Get a complete view of your financials across revenue reconciliation, orders, inventory, commissions, expenses, payroll and more.

Revenue Recognition & Collections
Oracle NetSuite
Financial Force
Sage
Compensation & Commissions
SAP Concur
Oracle
Callidus Cloud
Billing & Payments
Oracle NetSuite
Square
Zuora

Deliver the Best Support Experience

Get the real-time insights your team needs — across tickets, customer preferences, orders, and more to boost customer satisfaction scores and reduce churn.

Service Management
BMC-logo
Salesforce
Jira
Incident & Bug Tracking
Zendesk
Freshworks
SugarCRM
Operations Management
ServiceNow
Solarwinds
Sumo Logic

Automate your Customer Data-Centric Workflows 

See how quickly and easily integrations can be deployed

 

Salesforce-NetSuite: CPQ to Billing
Salesforce-NetSuite: Quote-to-Cash
SAP-Salesforce-BigCommerce: E-Commerce

Accelerate Your Customer 360 With Pre-Built Process Templates

“When you’ve grown through acquisitions, you tend to have information silos naturally. What the business needed, but didn’t have when we started, was a 360-degree view of the customer.”

– Laura Bourlon, European Sales Operations Director, JELD-WEN

Laura Bourlon Jeld-Wen Quote

Customer 360 Success Powered by our API Integration Platform

Salesforce
Bayer
Hitachi
Unicef
Herman Miller Logo
Fiat Chrysler Automobiles logo
United Way
Xerox logo
University-of-Pittsburgh
TWG
behr-logo
RXBAR
Enersys Logo

Want to Learn More About Customer 360 Integration?

 

Ready to Take the Next Step?

 

Contact an Expert   Request Trial