Put customer experience at the forefront with seamless API integration.
Build personalized customer experiences to maximize Customer Lifetime Value.
Deliver exceptional customer experiences with automated workflows.
Customers expect personalized omnichannel experiences delivered in real time. Jitterbit helps you deliver them by rapidly integrating your systems and processes throughout the customer lifecycle, so your customer experience is perfectly choreographed from lead to revenue and from order to fulfillment.
98%
Percentage of people who rank customer experience as a top factor when deciding to do business with a company.
9 of 10
Consumers who say they would pay more for a superior customer experience.
How Does CX 360 Work?
A complete toolkit of pre-built connectors, recipes, and process templates that connect disparate systems and automate critical business processes for a single view of the customer. Get a true Customer 360 by connecting all customer touchpoints across SaaS, on-premises, and other data sources to deliver personalized experiences to improve the customer lifetime value.
Create the perfect customer experience.
Jitterbit’s Customer Experience 360 enables you to integrate critical business processes throughout the customer lifecycle by automating integration across key workflows such as billing and invoicing, orders and fulfillment, and customer management. Identify actionable insights from your customer data so that you can build personalized experiences.
Personalized experiences
Deliver a personalized experience across all customer touchpoints and enhance your cross-sell and upsell metrics.
Actionable insights
Siloed data is bad data. Integrate your systems and get a 360 degree view of your customer data to identify actionable insights and improve customer lifetime value.
Seamless integration
Easily integrate systems and business processes across the customer lifecycle from lead to revenue.
Rapid ROI
Our pre-built integrations mean your team can create a connected customer experience up to 80% faster.
Jumpstart your CX360 Automations
Accelerate Revenue Realization
Automate sales order creation by integrating CRM and ERP
Improve the Speed and Accuracy of Your Orders and Billing
Automatically process your orders and invoices between CRM and ERP
Fulfill Customer Orders Efficiently
Build a connected customer experience by connecting ERP to e-commerce systems
Manage Your Customer Relationships with Ease
Synchronize customer data in applications to quickly and accurately respond to issues.
Harmonize your customer success with…Harmony.
Want to build a rewarding customer experience? The systems, data and apps you rely on for your business have to be working together seamlessly. That’s why Jitterbit created Harmony– an easy-to-use, scalable iPaaS solution that ensures your customers have a connected experience.
Integrate Efficiently
- Connect SaaS, on-premise and legacy applications with a single iPaaS solution
- Automate workflows with an intuitive visual interface
- Create and publish developer-friendly APIs
- Access 400+ pre-built, certified recipes, process templates, and connectors
- Build and automate new workflows with third-party integration solutions
- Customize and scale with reusable integration components
Manage and Scale Easily
- Use the Message Queue Service to decouple applications and scale through the asynchronous messaging pattern without building up new infrastructure
- Control and monitor your integrations and processes anywhere, anytime
- Get full visibility across the enterprise with a centralized dashboard
- Perform full API lifecycle management tasks
- Make use of online training, best-in-class support, and a designated customer success manager
- Get guidance and best practices from integration experts
- Meet ISO 27001 and ISO 27017 compliance requirements
Create Business Apps Quickly
- Create with ease in a low code, “drag-and-drop” visual application builder
- User-facing, business applications built from the integrations already created utilizing Harmony
- Enjoy the functionality of a native app with the accessibility and speed of a website
- Update as you go with built-in iterative application development
- Enable secure data flow with flexible configurations
