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Automating CX: The Path to 5 Star Customer Experience
Episode 1
Order to Cash: Improve efficiencies from receiving purchase orders to realizing payments
A Case Study on Navigating Post-M&A Integration for Effortless Order to Cash.
The first episode in our Customer Experience webinar series, we sit down with Jitterbit’s COO Jeremy Parker to learn how he crafted and implemented a scalable integration strategy combining multiple disparate CRM and ERP systems to automate the order to cash process, while improving employee morale and customer engagement in the process. The results?
- A 10x bump in employee satisfaction
- 75% decrease in invoicing time
- Improvement in DSOs
Order to Cash
CX Webinar Series
Upcoming Episodes
Delivering a wow-worthy experience demands a 360-view of your customers. The Automating CX webinar series is dedicated to understanding the crucial role of integration in creating a comprehensive view of your customer base.
Episode 2
Lead to Order: Automate lead and opportunity management.
Coming Soon
Episode 3
Order to Fulfillment: Process and deliver customer orders quickly and correctly every time.
Coming Soon
Episode 4
Customer Service & Support: Synchronize customer data to quickly and accurately respond to issues.
Coming Soon
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