Zendesk – Microsoft Dynamics 365 Incident Management Process Template
When it comes to servicing the needs of both customers and employees, time is of the essence. Customers expect fast resolutions to their issues – or they will take their business elsewhere. Similarly, employees need rapid conflict resolution to maintain productivity and morale.
Learn how our Zendesk-Microsoft Dynamics 365 Incident Management Process Template synchronizes data and automates processes to reduce issue resolution time, increase visibility, and improve collaboration for highly effective employee and customer management.