Mophie to Power Digital Business with Real-time APIs.
Everything was humming for Mophie, the #1 selling battery case manufacturer in the world and #1 portable power manufacturer in North America; business growth, customer satisfaction and delivery times were all excellent. So excellent, in fact, that they became a desirable acquisition. In March 2016, they were acquired by ZAGG, a global leader in accessories and technologies that empower mobile lifestyles.
By nature, acquisitions are complicated. Combining two companies, two workforces, two ways of doing things and two sets of tools and systems is not easy, but there is one certain way to make the change much smoother: have one central integration platform that can connect any app, any time.
“Keeping one central point makes it easier. What happens when you get acquired or you introduce a new tool? What happens when someone tells you, ‘Hey, now we have Zendesk. What are we supposed to do?,’” said Brandon Forth, System Integration Manager for Mophie.
Jitterbit is Mophie’s one central point. With Jitterbit Harmony as the foundation for Mophie’s operations, supply chain, B2C, B2B and ecommerce sales, Mophie can quickly and easily connect new systems, apps and tools.
“Just the time to get an integration up and running and tested is way shorter now with Jitterbit than custom coding, for example,” said Forth.
Merging Systems and Processes
The acquisition is keeping Forth and his team pretty busy.
They are tasked with:
- Moving from SAP byDesign to Microsoft Great Plains
- Moving from SAP byDesign to a new warehouse management system
- Moving from Salesforce to Zendesk
All of these systems have to connect and run side by side until a hard cutover on July 1, 2017. Then, all of the new systems have to be connected to each other.
Forth explained that the connections are easier to manage because, “any time there’s a change or anything that’s touching is just one spot; Jitterbit is doing it.”
Importance of Strategic Planning
Advocating for a connectivity-first strategy is helping Forth and his team be successful faster. An integration strategy makes the acquisition easier, enables quick system cutovers and saves everyone time—and this is true no matter what changes are on the horizon.
“Jitterbit is definitely strategic. It is the focal point of Mophie; it’s the main backbone that runs our operations, our supply chain, our B2C sales, B2B, any .com orders. If it wasn’t for Jitterbit, we wouldn’t have any of that in our ERP to fulfill.”
– Brandon Forth, System Integration Manager, Mophie
After the massive integration projects are completed, Forth said Mophie plans to explore the real-time API capabilities of Jitterbit Harmony to expose external APIs for customers and suppliers to see order status, something that can significantly improve an already stellar customer experience.
“Going forward, Jitterbit will be used even more across Mophie and ZAGG,” Forth explained. “There’s really 1A and 1B at the top of our infrastructure. It’s Great Plains/CRM and Jitterbit.”
Acquisitions can be messy; integrating new systems with old ones, replacing legacy tools and combining IT philosophies. But with Jitterbit as the backbone, connecting everything at one point, Mophie and ZAGG are equipped to make this acquisition far cleaner.
Mophie, the #1 selling battery case manufacturer in the world, and #1 portable power manufacturer in North America, is a California-based, award-winning designer and manufacturer that empowers the mobile world to stay powerful.
- SAP byDesign
- Great Plains
- New warehouse management system
- Moving to three new enterprise systems, while maintaining legacy systems.
- Integrating legacy systems with new ones and then, integrating the new systems.
- Having an integration strategy from the beginning saved money and time and made the acquisition easier for both parties.