Empowering Teams with AskJB AI: Smarter, Faster Digital Transformation

Empowering Teams with AskJB AI: Smarter, Faster Digital Transformation
With the introduction of AskJB AI, Jitterbit puts the entirety of its knowledge base at customers’ fingertips.
By David Rastatter, Sr. Director of Product Marketing

The rise of artificial intelligence (AI) is rapidly reshaping businesses in all industries, revolutionizing the way they scale their infrastructure, drive efficiency and serve their customers. In fact, 83% of companies say using AI is a top priority in their business strategy, and a PWC study found that 49% of technology leaders have fully integrated AI into their companies’ core business strategy.

AI is more than just a buzzword — it’s a digitally transformative technology that enables both technical teams and line-of-business users to play a key part in tech-driven business initiatives such as integration, automation and orchestration. By infusing AI into integration platforms, organizations can reduce manual work and solve problems faster.

In addition to empowering users of all levels to build connections across their systems, this expanded access to integration eliminates bottlenecks and speeds up insights. The resulting increase in business agility fosters collaboration between IT and other departments, allowing them to achieve meaningful results.

Jitterbit has infused AI into its product in multiple ways, including its intuitive chatbot, AskJB AI. This capability delivers instant, accurate answers to users within the Jitterbit Harmony platform and Jitterbit documentation, enabling them to solve problems faster without relying heavily on support.

By embedding AI assistance directly into the integration process, Jitterbit bridges the gap between technical and non-technical users, empowering a wider audience to take charge of their integration strategies.

In-product assistance: AskJB AI in Harmony

We’ve integrated AskJB AI directly into Jitterbit Harmony, our powerful integration, automation, and orchestration platform. Now users can ask natural language questions within our platform and quickly receive detailed responses.

For example, if a user needs help configuring an API or is unsure how to connect a specific system, they can simply type their questions into AskJB AI. Within seconds, the bot will deliver clear, contextual answers to help them solve problems quickly and efficiently.

How it works:

  1. Ask natural language questions: Just phrase your question like you would if speaking to a colleague.
  2. Get real-time answers: The AI bot quickly processes your request and delivers step-by-step guidance.
  3. Stay focused on your work: No need to switch between platforms or search external resources.

See how easy it is to access and use AskJB, Jitterbit’s AI chatbot assistant.

Benefits:

  • Boosted productivity: Spend less time searching for answers and more time building integrations.
  • Reduced learning curve: New users of all skill levels can quickly get up to speed without extensive training.
  • Enhanced user experience: Tailored, task-specific assistance reduces trial and error.

In Jitterbit Documentation: Instant answers at your fingertips

A standout feature of AskJB AI is its seamless integration with Jitterbit documentation. Using natural language, users simply submit a request and click on the “AskJB AI” button. Whether you’re troubleshooting a connector, exploring best practices or learning about new features, AskJB AI ensures you get the information you need easily and quickly.

Benefits:

  • Quick information search: Skip the manual search and find what you need in seconds.
  • Contextual answers: Get clear, concise responses with direct links to the source.
  • Self-service access: Find answers anytime at your convenience

Why AskJB AI matters

AskJB AI helps users get the most accurate and up-to-date information faster than ever, improving overall productivity and user satisfaction. It empowers users regardless of experience or coding knowledge, enabling faster and more independent problem solving. And it fosters an environment of proactive learning in which users can easily explore new features and best practices.

AskJB AI helps users perform integration tasks and contribute to digital transformation and orchestration initiatives. By leveraging AI tools, like AskJB AI, business analysts, operations managers and others can take an active role in connecting systems and automating processes. For IT teams, this shift is transformative: Everyday integration tasks can be handled by empowered users, freeing IT to focus on strategic projects. The result? Faster innovation, reduced bottlenecks, and greater overall efficiency.

Have questions? We are here to help.

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