Vinyl Pricing
Discover the simplicity and value of our three pricing tiers, each designed to accommodate your needs without any user fees.
| Standard | Professional | Enterprise | |
|---|---|---|---|
| Number of Environments | |||
| Up to 2 Env. (DEV, PROD) |
Up to 4 Env. (DEV, TEST, PROD, Sandbox) |
Up to 8 Env. (2x Standard) |
|
| Multiple Hosting Options | |||
| ✘ | ✔ | ✔ | |
| Vinyl Cloud Hosting* Additional Cost | |||
| ✔ | ✔ | ✔ | |
| Customer Private Cloud | |||
| ✘ | ✔ | ✔ | |
| Customer On Premise | |||
| ✘ | ✔ | ✔ | |
| Single Sign On Support | |||
| ✘ | ✔ | ✔ | |
| Provider Limit | |||
| ✘ | 1 | Unlimited | |
| External Data Source Connection Support | |||
| ✘ | ✔ | ✔ | |
| Connection Limit | |||
| ✘ | 5 | Unlimited | |
| REST API Connection Support | |||
| ✘ | ✔ | ✔ | |
| Connection Limit | |||
| ✘ | 5 | Unlimited | |
| Notification Support | |||
| ✘ | ✔ | ✔ | |
| Text Support | |||
| ✘ | ✔ | ✔ | |
| Email Support | |||
| ✘ | ✔ | ✔ | |
| In Browser Alerts | |||
| ✘ | ✔ | ✔ | |
| Native Mobile App + Push Notification Support | |||
| ✘ | ✘ | ✔ | |
| Custom Themes / Branding | |||
| ✘ | ✔ | ✔ | |
| Custom HTML Support | |||
| ✘ | ✔ | ✔ | |
| Custom Vinyl Function Support | |||
| ✘ | ✔ | ✔ | |
| JavaScript Widget Support | |||
| ✘ | ✔ | ✔ | |
| Developer Silo Support | |||
| ✘ | ✘ | ✔ | |
| C# SDK | |||
| ✘ | ✔ | ✔ | |
| API Endpoint | |||
| ✘ | ✔ | ✔ | |
| API Endpoint Limit | |||
| ✘ | 5 | Unlimited | |
| Background Services | |||
| ✘ | ✔ | ✔ | |
| Background Schedule Limits | |||
| ✘ | 5 | Unlimited | |
| Usage Monitoring | |||
| ✘ | ✔ | ✔ | |
| Performance Tracing | |||
| ✘ | ✔ | ✔ | |
| Language Translation Services | |||
| ✔ | ✔ | ✔ | |
| Languages Limit (Excluding English) | |||
| 1 | 3 | Unlimited | |
| PM Access | |||
| ✔ | ✔ | ✔ | |
| Success Central Access (Knowledge Base) | |||
| ✔ | ✔ | ✔ | |
| Community Forum Access | |||
| ✔ | ✔ | ✔ | |
| Support Portal Access (Vinyl Platform & App Support) | |||
| ✔ | ✔ | ✔ | |
| Support Window | |||
| 9am - 5pm | 9am - 5pm | 24/7 | |
| Ticket Limit | |||
| 5 per Month | 10 per Month | Unlimited | |
| High Availability Support | |||
| ✘ | ✘ | ✔ | |
| Add Additional Apps* Additional Cost | |||
| ✔ | ✔ | ✔ | |
| Highlighted items can be added for an additional a-la-carte cost. Contact Jitterbit for details. | |||
*AWS Hosting Cost and Additional Management Fees Apply.
| Feature | Standard | Professional | Enterprise |
|---|---|---|---|
| Number of Environments | Up to 2 Env. (DEV, PROD) |
Up to 4 Env. (DEV, TEST, PROD, Sandbox) |
Up to 8 Env. (2x Standard) |
| Multiple Hosting Options | ✘ | ✔ | ✔ |
| Vinyl Cloud Hosting* Additional Cost | ✔ | ✔ | ✔ |
| Customer Private Cloud | ✘ | ✔ | ✔ |
| Customer On Premise | ✘ | ✔ | ✔ |
| Single Sign On Support | ✘ | ✔ | ✔ |
| Provider Limit | ✘ | 1 | Unlimited |
| External Data Source Connection Support | ✘ | ✔ | ✔ |
| Connection Limit | ✘ | 5 | Unlimited |
| REST API Connection Support | ✘ | ✔ | ✔ |
| Connection Limit | ✘ | 5 | Unlimited |
| Notification Support | ✘ | ✔ | ✔ |
| Text Support | ✘ | ✔ | ✔ |
| Email Support | ✘ | ✔ | ✔ |
| In Browser Alerts | ✘ | ✔ | ✔ |
| Native Mobile App + Push Notification Support | ✘ | ✘ | ✔ |
| Custom Themes / Branding | ✘ | ✔ | ✔ |
| Custom HTML Support | ✘ | ✔ | ✔ |
| Custom Vinyl Function Support | ✘ | ✔ | ✔ |
| JavaScript Widget Support | ✘ | ✔ | ✔ |
| Developer Silo Support | ✘ | ✘ | ✔ |
| C# SDK | ✘ | ✔ | ✔ |
| API Endpoint | ✘ | ✔ | ✔ |
| API Endpoint Limit | ✘ | 5 | Unlimited |
| Background Services | ✘ | ✔ | ✔ |
| Background Schedule Limits | ✘ | 5 | Unlimited |
| Usage Monitoring | ✘ | ✔ | ✔ |
| Performance Tracing | ✘ | ✔ | ✔ |
| Language Translation Services | ✔ | ✔ | ✔ |
| Languages Limit (Excluding English) | 1 | 3 | Unlimited |
| PM Access | ✔ | ✔ | ✔ |
| Success Central Access (Knowledge Base) | ✔ | ✔ | ✔ |
| Community Forum Access | ✔ | ✔ | ✔ |
| Support Portal Access (Vinyl Platform & App Support) | ✔ | ✔ | ✔ |
| Support Window | 9am - 5pm | 9am - 5pm | 24/7 |
| Ticket Limit | 5 per Month | 10 per Month | Unlimited |
| High Availability Support | ✘ | ✘ | ✔ |
| Add Additional Apps* Additional Cost | ✔ | ✔ | ✔ |
| Highlighted items can be added for an additional a-la-carte cost. Contact Jitterbit for details. | |||
*AWS Hosting Cost and Additional Management Fees Apply.
Scroll Table Down for More Vinyl Features