Comparing the Top Electronic Data Interchange (EDI) Solutions

EDI
85% of supply chain transactions still rely on EDI, and this long-standing technology isn’t going anywhere—through integration and automation, it’s evolving. See how five modern EDI providers measure up in terms of functionality, connectivity and support.
Comparing the Top Electronic Data Interchange (EDI) Solutions

EDI is the backbone of supply chain communication, automating everything from purchase orders to shipping notices and inventory updates. But with so many EDI providers offering similar features, choosing the right platform for your business can feel overwhelming.

Whether you’re looking for a self-managed solution or a fully outsourced solution, this guide compares some of the top EDI vendors to help you make an informed decision based on your business needs, integration goals and growth plans.

EDI Vendor Overview

Jitterbit Best for businesses that need an integration-ready EDI solution as part of a larger business automation platform
Celigo Best for mid-sized businesses already using Celigo for integration
Cleo Best for businesses with specialized EDI standards and industry-specific compliance requirements
SPS Commerce Best for high-volume retailers that require extensive trading partner connections
TrueCommerce Best for businesses looking for broader supply chain capabilities in addition to EDI

Why the Right EDI Solution Matters

IBM research estimates that 85% of supply chain transactions are managed through EDI, making it a must for any business that’s serious about supplying products to retailers and online marketplaces. The pervasiveness of EDI isn’t expected to shrink anytime soon, either: Innovations in AI technology are only adding fuel to the fire, with the current $2.1 billion EDI market expected to grow to $5.3 billion by 2032.

Types of EDI Solutions

Self-Managed vs. Fully-Managed Services

Does your business have the resources and expertise to manage an EDI solution in-house, or will you need someone to manage the solution for you?

  • Self-Managed: Self-managed EDI solutions are designed for organizations that have in-house capabilities to self-implement, manage and run the EDI infrastructure themselves.
  • Fully-Managed: Fully-managed EDI solutions provide end-to-end support from the start, including implementation, mapping and setting up trading partner connections.
  • Blended: These self-managed EDI solutions offer support as needed, such as helping with initial implementation or setting up new connections with back-end systems.

On-Premise vs. Cloud-Based Deployment

There are two ways EDI can be deployed — on-premise or in the cloud. Many modern EDI solutions are hybrid, allowing users to choose between these two deployment methods: If your current EDI deployment is on-prem and you decide to migrate to the cloud later on, a vendor with hybrid EDI capabilities can make the transition much easier.

  • On-Premise: Software that is installed and maintained on a physical server (also referred to as “on-site” or “point-to-point” EDI software).
  • Cloud-Based: Software hosted and managed by a third-party provider that allows users to access data over the internet.
  • Hybrid: EDI solutions that support both on-premise and cloud-based deployment.

Per-Transaction vs. Per-Trading-Partner Pricing

Traditionally, EDI providers have used transaction-based pricing models, charging a fee for each document exchanged. But as the average volume of transactions increased, some EDI vendors have switched to partner-based pricing models that allow customers to send and receive an unlimited number of transactions for a flat fee.

  • Per-Transaction Model: Each document exchange with trading partners is charged individually, causing costs to fluctuate as EDI transaction volume fluctuates.
  • Per-Trading-Partner Model: A fixed fee is associated with each trading partner; these fees stay the same, regardless of that period’s transaction volume.

What to Look for in an EDI Vendor

G2, one of the leading software review platforms, organizes common EDI features into five categories: functionality, management, integration, security and support. Depending on what features are most important for your business, these questions can help you assess whether a particular solution meets your needs:

EDI Feature Questions to Ask
Functionality
  • What data exchange formats and protocols are supported?
  • Can complex or custom mapping requirements be handled without extensive IT support?
Management
  • Can key EDI workflows be automated?
  • Are there built-in alerts?
  • Is data updated in real-time?
  • Can reports/dashboards be easily customized?
Integration
  • How easy is it to integrate with other software solutions, like ERPs and warehouse management systems (WMS)?
  • Are there pre-built connectors or APIs to simplify integrations?
Security
  • What communication protocols are supported?
  • How are compliance and data privacy standards addressed?
Support
  • What support do they offer during partner testing?
  • In general, how responsive is customer support?

Vendor Comparison: 5 EDI Providers for Mid-Market & Enterprise Use Cases

1. Jitterbit

Jitterbit EDI (part of Jitterbit’s larger business automation platform, Harmony) is designed for businesses that need scalability and flexibility without sacrificing ease of use. Built with mid-market and enterprise teams in mind, it combines powerful integration capabilities with a user-friendly interface and AI-assisted automation.

Type of Solution

Blended (self-managed with optional support)

Deployment

Hybrid (cloud and on-premise)

Pricing Model

Per-trading-partner

check icon Pros:

  • Over 1,000 pre-built trading partners
  • Robust integration tool (Jitterbit iPaaS), allowing businesses to integrate EDI with their entire tech stack and with legacy systems
  • Transparent pricing model
  • Award-winning customer service

x icon Cons:

  • May require custom configurations for niche industry protocols

Best for:

Enterprise and mid-market companies that need an integration-ready EDI solution as part of a larger business automation platform.

Explore Jitterbit EDI with an interactive demo

2. Celigo

Celigo launched B2B Manager in 2024, extending the platform’s EDI capabilities beyond standard document processing by adding more robust EDI management and integration tools.

Type of Solution

Self-managed

Deployment

Hybrid (cloud and on-premise agents)

Pricing Model

Per-trading-partner

check icon Pros:

  • The iPaaS platform allows integration with EDI
  • AI-enabled search and error management
  • Central dashboard for managing EDI flows integrations

x icon Cons:

  • The updated platform is still fairly new, with some users reporting issues with support due to a lack of EDI product knowledge

Best for:

Mid-sized businesses that already rely on Celigo’s integration platform and want to extend into basic EDI capabilities without switching tools.

3. Cleo

Cleo is a long-established player in the EDI space, known for its Integration Cloud platform.

Type of Solution

Fully managed or self-managed

Deployment

Hybrid (cloud and on-premise)

Pricing Model

Per-transaction or per-trading-partner

check icon Pros:

  • Mature platform with EDI and integration capabilities
  • Extensive support for industry-specific EDI standards
  • Flexible deployment and service options

x icon Cons:

  • Users have reported slower response times and a steep learning curve with the self-managed option
  • Implementation can be complex and resource-intensive

Best for:

Enterprises with high-volume EDI requirements, in-house technical expertise, or the need for support with specialized standards and industry-specific compliance.

4. SPS Commerce

SPS Commerce is an established EDI provider that promotes itself as a fully-managed solution. While this management model may be a great fit for some businesses, others find relying on a vendor for onboarding and configuration to be restrictive.

Type of Solution

Fully managed

Deployment

Cloud-based

Pricing Model

Per-transaction

check icon Pros:

  • Largest network of retail EDI connections, with over 120,000 trading partners
  • Pre-built connectors for popular ERP and accounting systems
  • Mature platform focused solely on EDI and retail supply chain integration since 2001

x icon Cons:

  • Users cannot edit how mapping works on the back end, making them reliant on the vendor for implementation and slowing down the onboarding process for new trading partners
  • Some users have reported a decline in customer service responsiveness and overall quality over the last several years

Best for:

High-volume retailers that require extensive trading partner connections.

5. TrueCommerce

TrueCommerce is a fully managed, cloud-based EDI provider that facilitates connections with trading partners and supports supply chain transactions through a centralized platform.

Type of Solution

Fully managed

Deployment

Cloud-based

Pricing Model

Per-trading-partner

check icon Pros:

  • Extensive global EDI trading partner network
  • Large library of pre-built, certified integrations with major ERP systems
  • Proprietary mapping technology for complex EDI translations (separate add-on product)

x icon Cons:

  • Some users report delays in support ticket responses and trading partner onboarding due to poor communication/employee turnover

Best for:

Businesses looking for broader supply chain capabilities in addition to EDI.

Start Simplifying Trading Partner Communication with EDI

With the right EDI solution, you can streamline your B2B communications and manage trading partner relationships with ease. But while comparing vendors on paper is an important first step, actually seeing an EDI platform in action can provide valuable insight into how well it aligns with your workflows and meets your goals.

See if Jitterbit EDI is the right fit for your business—take our self-guided product tour to see how easy it is to add new trading partners first-hand, or schedule a guided demo with a product expert to learn more.

Have questions? We are here to help.

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