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Jitterbit 2026 AI Automation Benchmark Report
Mar 10, 2026
AI agent adoption is progressing at breathtaking speed. But how many does the average business use, and are they delivering value?
We surveyed over 1,500 IT decision-makers across three continents to find out how businesses are tackling agentic transformation. Download the Jitterbit 2026 AI Automation Benchmark Report to see what they said about agents, automation, challenges, ROI and more.
We surveyed over 1,500 IT decision-makers across three continents to find out how businesses are tackling agentic transformation. Download the Jitterbit 2026 AI Automation Benchmark Report to see what they said about agents, automation, challenges, ROI and more.
While our report reveals five main levels of AI maturity, there were very few true agentic holdouts. Among organizations that had deployed agents, the vast majority didn’t just stop at one or two — the average business now has 28 AI agents deployed.
Get the 2026 Jitterbit AI Automation Benchmark Report
By far our most extensive and comprehensive survey report yet, the 2026 Jitterbit AI Automation Benchmark Report highlights the true pace of agent adoption, along with the ongoing challenge companies face in breaking down data silos, integrating with legacy systems, balancing stakeholder expectations and more.
In this landmark report, you’ll discover:
- Criteria that most influence final AI-enabled tool purchase decisions
- Primary methods companies use to build and develop AI agents and process automations
- Primary bottlenecks preventing AI initiatives, from pilot to production
- How companies plan to scale autonomous AI agent deployment
- What functions deliver the most business value from AI agents
- Main challenges preventing end-to-end agentic automation across enterprises
- Expectations for AI automation ROI in the next 12 months and beyond
- How responses vary by industry, company size and country
- Why integration will remain relevant in an AI-driven world
47%
consider AI accountability the most important evaluation factor for new AI tools
39%
identify security and compliance as the primary blocker
<15%
identify budget as a challenge to end-to-end agentic automation
78%
AI automation projects already delivering moderate to high value
The data is clear: the age of the ‘AI pilot’ is over, and the era of the ‘Agentic Enterprise’ has begun.Business leaders have moved past budget concerns and are now focused on the strategic imperative of safely and successfully deploying AI at scale.”
Bill Conner
President & CEO, Jitterbit
