Aplicações

Experts in ServiceNow Integration

Integrate ServiceNow with other applications to enable a 360-degree view of your customer and employee service strategy

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Jitterbit é um cliente favorito.

Além da classificação #1 da Jitterbit para implementação corporativa em iPaaS, nossa plataforma Harmony unificada, baseada em low-code e com inteligência artificial, conquistou 37 reconhecimentos em diversos relatórios do Grid e do Index em todo o mundo, incluindo:

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Pegue Visão 360° of service data to enhance the customer & employee experience.

An effective service strategy has become a key requirement for business success today. ServiceNow’s IT Service Management (ITSM) solution is a cloud-based platform that helps modern organizations improve productivity and enhance the customer and employee experience. Jitterbit’s Integration Platform as a Service (iPaaS) offering offers fast, flexible integration with legacy, on-premises, and cloud applications. You can build reliable, scalable integrations for ServiceNow that extend into any business process to increase data accuracy, achieve widespread automation, and support new business objectives.

ServiceNow Integration Wheel

Construa rapidamente um integrated view of your IT service management.

Conector de áudio

ServiceNow integrations provide Rapid ROI

Soluções prontas para uso aceleram o tempo de implantação em até 80%

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Insights Inteligentes

Integrations for ServiceNow allow you to make smarter, real-time service management and procurement decisions

Usuário

Personalizar Experiências

Configure workflow integrations based on how you use ServiceNow

Sincronização de dados

Visão 360 Graus

Eliminate data silos and create a complete view of the employee and customer service experience

Um iPaaS. Soluções infinitas de integração.

Our ServiceNow integration solutions are built on an extensible Integration Platform as a Service (iPaaS) that enables you to easily connect your SaaS, on-premises and cloud systems. Quickly automate your business processes and build your real-time business processes by using intuitive integration design tools, pre-built solutions, and an API management (APIM) suite. Jitterbit’s integration platform helps companies get full visibility into the business, driving greater efficiencies in your organization, and providing the flexibility to pivot to new business opportunities quickly.

Get started with ServiceNow integration.

The Jitterbit team has a wealth of expertise across many ServiceNow integration use cases. Iniciar um teste ou fale com um de nossos especialistas sobre seus requisitos para o melhor plano de ação.

ServiceNow integration FAQs

What are the most common use cases for ServiceNow integration?

ServiceNow integrations can vary in size and scope. With each integration, a robust service delivery mechanism is established, eliminating redundancy. This helps keep costs in check and improves collaboration across departments.

Gestão de Capital Humano (HCM) Integração:

Caso de Uso: Simplifique os processos complexos de integração/desligamento sincronizando a alocação/coleta de ativos de funcionários, requisitos de software/hardware e necessidades de acesso ao sistema entre múltiplos sistemas.
Resultado: Os funcionários são equipados rapidamente com os recursos certos para serem produtivos rapidamente ou para um processo de desligamento tranquilo.
Sistemas para Conectar: Workday, Oracle, SAP SuccessFactors, etc.

Gerenciamento de Atendimento ao Cliente (CSM) Integração:

Caso de Uso: Create, capture, and modify customer cases with a streamlined exchange of information and provide accelerated resolution.
Resultado: Gerenciamento eficaz do atendimento ao cliente com acompanhamento eficiente e manutenção de registros, trazendo transparência ao processo, levando, em última análise, a um aumento da satisfação do cliente.
Sistemas para Conectar: Salesforce, NetSuite, Zoho, SAP.

Integração de Rastreamento de Incidentes

Caso de Uso: Integrate third-party ticketing software to effectively manage customer support tickets.
Resultado: Uniquely identified and tracked tickets, synchronized notifications across multiple systems resulting in accelerated issue resolution, optimized customer support, and improved customer experience.
Sistemas para Conectar: Jira, ServiceNow, SolarWinds, Freshservice, etc.

Integração de Gerenciamento de Ativos de TI (ITAM)

Caso de Uso: Combine silos entre ITAM e ITSM, controle custos, reduza esforços duplicados e crie mais visibilidade.
Resultado: Streamlined asset provisioning and improved IT inventory management and scope to effectively strategize the use of IT resources.
Sistemas para Conectar: SolarWinds, Freshservice, ServiceNow, Snow, etc.

Why choose Jitterbit for ServiceNow integration?

Jitterbit is a verified ServiceNow integration partner. With years of experience in building ServiceNow integrations for a multitude of applications, including on-premise and cloud-based, Jitterbit and our community of certified partners have the expertise to provide you with ServiceNow integrations that enable fast time-to-value, drive greater efficiencies in your organization, and increase the flexibility to pivot to new business opportunities quickly.

Jitterbit Harmony – Integration Platform as a Service (iPaaS) – provides powerful ServiceNow API integration tools that make it fast and easy to connect business flows, providing the following advantages:

  • Velocidade. Most of our customers are up and running with their first integration in less than 30 days. But perhaps the most important factor is how fast you can build additional integrations to deliver compelling customer experiences. Your business is adding new technology all the time. It’s not only about how quickly you develop your first integration but also how fast you can connect the next one. Jitterbit has a robust toolkit that shortens integration time and provides the standardization of integrations and the reusability of code.
  • Simplicidade. O Jitterbit é simples e foi projetado para o analista de negócios técnico. A abordagem gráfica “cliques, não código”, pré-construída ServiceNow Connector, Recipes and Templates, and a state-of-the-art cloud platform, simplify the design, deployment, and management of ServiceNow integration projects.
  • Confiança. No matter how complex or straightforward your ServiceNow integration is, our team of experts is always available to help you every step of the way. We’re #1 in customer satisfaction and received the highest B2B integration score in the 2020 Gartner Critical Capabilities Report for Enterprise iPaaS.

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