Jitterbit iPaaS Named Visionary in 2026 Gartner Magic Quadrant for iPaaS

A Visionary Approach to iPaaS

Gartner defines a “Visionary” iPaaS vendor as one that demonstrates a good understanding of emerging technology and business trends, as well as strong innovation in technology, delivery models and marketing strategy.

In its report, Gartner cited three specific strengths that contributed to Jitterbit’s placement: Market Understanding, Product Strategy and Customer Experience

We Understand What iPaaS Customers Need

Today’s iPaaS buyers aren’t just looking to connect endpoints. They’re looking to do so in a way that leverages AI to advance their business transformation goals, resolves silos and addresses the data divide — all while maintaining compliance.

Acknowledging our progress in this area over the past year, Gartner remarked, “In 2025, Jitterbit added AI assistants to help users build, maintain and manage integrations, APIs and web/mobile applications. It also added capabilities for building custom AI agents and released prebuilt AI agents on its marketplace.”

Jitterbit Harmony provides good capabilities for orchestration and choreography and for security and compliance—which, according to Gartner, “provides a good user experience for business technologists, integration specialists and application developers.”

We Offer a Single, AI-Infused Platform

A recent Jitterbit survey found that while 99% of IT leaders acknowledge the need for seamless integration and automation, 71% still lack a unified platform to help achieve it. Jitterbit Harmony was designed to bridge this gap.

According to Gartner, Jitterbit Harmony “delivers a unified platform for application, data and B2B/EDI integration, API creation and management, AI enablement and agent building, low-code application development, cloud data storage and message queueing.”

By bringing together these capabilities, Jitterbit empowers customers to seamlessly connect workflows and ultimately begin building true end-to-end automation — all while allowing them to adopt AI capabilities and scale at their own pace.

Jitterbit Offers A Superior Customer Experience

Jitterbit’s customer experience was also praised by Gartner, particularly our ease of use and the high quality of our support. These factors have resulted in Jitterbit “performing well in terms of overall customer satisfaction.”

Jitterbit Harmony has set itself apart in a number of ways, including:

• Security Focus
  As the first company in the integration space to achieve ISO 42001 certification, the international standard for AI management systems, we take the security and privacy of your data, and critical business processes very seriously. This certification joins a robust portfolio of SOC 1, SOC 2, and SOC 3 security compliance achievements. We apply a hybrid framework based on NIST, CISA, CSA and CERT recommendations, and constantly evaluate and improve to meet or exceed the latest security demands. Learn more about Jitterbit Security.
• Ease of Use
  “Jitterbit’s broad set of integration capabilities are used by both business technologists in lines of business and integration specialists in IT teams,” Gartner reported. With an intuitive interface, pre-built integrations and connectors, and powerful customization options, customers can create, manage and modify more integrations and automations on their own. Customers rank Jitterbit’s “Average user adoption” at 73% — well above the average of 54%, based on G2 Winter 2026 Enterprise Implementation Index for iPaaS. In addition, Jitterbit earned a 94% rating for Ease of Use.
• Faster Time-to-Value
  By empowering line-of-business users to develop, maintain and manage complex integrations, Jitterbit iPaaS offers a faster time to value: Customers report an average ROI of 6.86 months, 2.5x faster than industry average, according to G2 Winter 2026 Enterprise Results Index for iPaaS. G2 also found that Jitterbit’s 1.74-month average “time to go live” was less than half the industry average (3.5 months).

But it isn’t just our products that set Jitterbit apart: It’s also our people. As Gartner noted, “Jitterbit performs well in terms of overall customer satisfaction based on Gartner Peer Insights reviews and other customer review sites.” This commitment to superior customer service includes the successful implementation of more than 1,000 customer-led enhancements in the last 12 months alone, an 85% improvement in overall product quality, and a global salesforce and 24/7, follow-the-sun support and services.

This is a testament to how effective our support infrastructure has become. Today, Jitterbit enjoys a 99% customer support agent rating, and 96% of our customers say they’re likely to recommend Jitterbit to others.

We’re honored by the recognition and are excited for what’s next. Get your complimentary copy of the 2026 Gartner Magic Quadrant for iPaaS or discover how Jitterbit iPaaS can transform your business.