Harmony Enhanced Services

Short on IT staff to optimize your Jitterbit integrations? We’ve got you covered.

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Integration stands as the crucial first step in any organization’s pursuit of automation – automation cannot exist without integration. Yet, amidst the exponential surge in SaaS applications across enterprises, constructing and overseeing integrations pose formidable challenges to IT organizations.

With integration needs emanating not solely from IT but also from other lines of business, IT departments find themselves stretched to their limits.

Expert-led and cost-effective enhanced services

With Jitterbit’s Harmony Enhanced Services offering, our team of integration experts step in to lighten the load on your IT department. By providing tailored service and guidance, we ensure that your Jitterbit integrations run smoothly and efficiently, allowing your scarce internal resources to focus on more strategic initiatives.

The assistance you need


Instead of tasking scarce, internal resources with integration optimizations, Jitterbit experts get it done for you cost-effectively, like an extension of your IT team.

Why Jitterbit

With Harmony Enhanced Services, you get:

Team

A resource for your team to answer Harmony-related questions

Chart

Recommendations to optimize future integration performance

User

Suggestions for prospective design enhancements

Network

Performance tuning and configuration optimization

Upload

Private agent software installation and version upgrades

Sound

Integration architecture and consulting services

An integration expert to support your business

Let our experts help you drive operational efficiencies and maximize the value of your IT investments.

Use Harmony Enhanced Services if you’ve:

  • Lost an integration resource and can’t find a suitable replacement
  • Dependence on a single critical resource
  • Pressure to reduce costs and increase efficiency
  • Need better utilization of current resources
  • Desire to shift resources away from routine integration support to new strategic initiatives

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Harmony Enhanced Services FAQs

What is Jitterbit’s Harmony Enhanced Services offering?

Jitterbit’s Harmony Enhanced Services offers our team of integration experts to step in to lighten the load on your IT department. By providing tailored service and guidance, we ensure that your Jitterbit integrations run smoothly and efficiently, allowing your scarce internal resources to focus on more strategic initiatives.

With Harmony Enhanced Services, Jitterbit provides:

  • A resource for your team to answer Harmony-related questions
  • Advice and recommendations to optimize future integration performance and scalability
  • Suggestions for prospective design enhancements
  • Minor modifications of production Jitterbit projects as directed by your business
  • Performance tuning and configuration optimization
  • Private agent software installation and version upgrades
  • Health check – review and assess critical business functions and optimization of workflows
  • Architecture and consulting services

Why do I need Jitterbit’s Harmony Enhanced Services offering?

If you are grappling with one or more of the questions below with regards to your Jitterbit integration environment, Harmony Enhanced Services can help.

  • Do I have the in-house expertise to optimize and run these data integration services smoothly?
  • Are we dependent on a key resource for running our system integration services projects?
  • What is the business impact if these key resources were to leave or get reassigned to another project?
  • Is this the best use of time for my resources to run these day-to-day tasks or can I deploy them elsewhere and gain more efficiency and/or innovation?
  • Can I reduce costs if I opt for Harmony Enhanced Services instead of depending on in-house staff?

Which activities are out of scope for Harmony Enhanced Services offering?

The following activities are not in the scope of Harmony Enhanced Services services.

  • New integration project implementation
  • New use case implementation for production projects
  • Real-time monitoring of integration project status, integration errors, or private agent software status/performance.
  • Tier 1 Support

How do I purchase a Harmony Enhanced Services subscription?

We offer two annual subscription options with a required 1-year minimum.

  • Option 1: 10 hours/quarter
  • Option 2: 30 hours/quarter
  • Option 3: 60 hours/quarter

Please contact your Jitterbit CSM to know more details.

Have questions? We are here to help.

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