Customer
Industries
- Nonprofit
Applications
Highlights
Challenge
- Fund raising programs run through Salesforce and Team Approach
- Lack of integration meant inefficient collaboration between online and offline marketing efforts
- Lack of visibility between online and offline marketing teams meant duplicated efforts and targeting donors who had already donated
Results
- Moved from manual entry to automated synchronization in weeks
- Contacts, marketing activities, and donations visible across apps
- Marketing can now align on- and off-line campaigns to donors
- More effective marketing, better fundraising efforts
Animal Welfare Fund Salesforce Integration
IFAW uses Jitterbit to do a two-way sync between their offline and online marketing and donor management applications, Salesforce and Team Approach, a Blackbaud CRM product based on an Oracle database. Before Jitterbit, IFAW’s offline marketing team would create direct mail campaigns with little visibility to what their online marketing team was doing with email and vice versa. As a result, neither team was able to coordinate their contacts strategies or tailor their campaigns to be more integrated.
IFAW chose Jitterbit over other solutions because it offered more flexible connectivity and better transformation tools . Jitterbit’s built-in Salesforce integration wizards made configuring their bi-directional synchronization a snap.
Today, Jitterbit provides ongoing bi-directional synchronization that gives everyone complete visibility to marketing and donor activities. In the future, IFAW plans to use Jitterbit for other adhoc integration projects including file conversions and direct debit transactions.
Related Resources
PGT Trucking
PGT Trucking delivers 15 production applications in 3 months with 1 full-time developer using Vinyl. These custom-built applications have realized hundreds of hours in time savings and have allowed PGT to unlock crucial insights from data leading to meaningful increases in margin and productivity.
iHeartMedia
Global media company iHeartMedia maximizes revenue stream in less than 1 week. iHeartMedia needed Vinyl, a scalable application to meet the needs of their complex and demanding Endorsement business.
Etiya Uses Jitterbit LCAP to Uncover a 30% Improvement in Efficiency across its Global Project Portfolio
The Global Software Company is Future-proofing their Operations with an Integrated Timesheet Management System Background Etiya is a leading software…