Jira Integration
Connect Jira with key business applications and simplify workflow automation with Jitterbit’s comprehensive low-code integration platform.
Connect JIRA with any application
Connect your SaaS, on-premise and cloud applications in just days using our low-code iPaaS platform. Our drag-and-drop pre-built connectors make streamlining workflows and creating end-to-end process automation virtually effortless.
Jira Integration Templates
Jira—Microsoft Dynamics 365
Jira—NetSuite
Jira—Salesforce
Jira—ServiceNow
Jira—Zendesk
Integrating Jira for cross-platform workflow automation
Jira/CRM Integration Use Cases
- Customer Support Ticketing: Automatically create Jira issues from customer support tickets logged in the CRM system.
- Enhanced Customer Visibility: Sync customer details and interactions between Jira and CRM for better context during issue resolution.
- Sales Pipeline Management: Automatically update CRM opportunities based on project statuses or milestones tracked in Jira.
- Customer Analytics: Generate unified reports across sales and development metrics by integrating CRM data with project data from Jira.
Jira/ERP Integration Use Cases
- Project Cost Management: Automatically sync project details, budgets, and expenses between Jira and ERP systems to manage costs effectively.
- Resource Planning: Integrate employee resource allocation data from ERP with project management in Jira for optimized workforce planning.
- Inventory and Procurement: Link Jira tasks or projects with ERP inventory data to streamline procurement processes and ensure timely material availability.
- Financial Reporting: Automate the generation of financial reports by integrating project data from Jira with accounting and finance data in ERP systems.
Jira/Customer Service & Support Applications
- Faster Issue Resolution: Customers’ issues can be automatically logged into Jira. This will reduce manual efforts and errors and ensure that issues are tracked and addressed faster.
- Improved Visibility: Both support and development teams have the same visibility into the status and progress of customer-reported issues. This transparency helps in setting correct expectations with customers.
- Enhanced Analytics: Data from customer service applications and Jira can be combined to generate comprehensive reports. This can help identify common issues, track response and resolution times, and improve overall service quality.
Frequently Asked Questions About Jira Integration
What is Jira integration?
Jira integration involves connecting Jira, a popular project management tool, with other business applications or systems to streamline workflows and enhance productivity.
What are the benefits of integrating Jira with CRM systems?
Integrating Jira with CRM systems offers various benefits.
- Improved Customer Service: Customer service teams can quickly escalate issues to development teams and track their progress in real-time, leading to faster resolution of customer problems.
- Better Customer Insights: Direct customer feedback in the CRM helps development teams understand customer pain points and prioritize features or bug fixes accordingly.
- Improved Productivity: By having a single source of truth, team members do not need to enter the same data into multiple systems, reducing duplication of effort.
What are the benefits of integrating Jira with ERP systems?
Integrating Jira with ERP system offers various benefits.
- Improved Data Visibility and Consistency: Changes made in one system are reflected in the other, providing up-to-date information for all users. This reduces the risk of discrepancies and ensures consistency across the organization.
- Streamlined Workflows: Integration can automate workflows between the two systems, reduce the need for manual data entry, minimize errors, and save time.
- Better Decision Making: Integrating Jira and ERP can ensure that important project KPIs are tracked against business operations for improved decision making.
Why choose Jitterbit for Jira integration?
With years of experience building connected business solutions, Jitterbit and our community of certified partners have the expertise to provide you with Jira integrations that enable fast time-to-value, drive greater efficiencies in your organization, and increase your flexibility to pivot quickly to new business opportunities.
Jitterbit Harmony – Integration Platform as a Service (iPaaS) – provides powerful Jira integration tools that make it fast and easy to connect business flows, providing the following advantages:
Speed. Most of our customers are up and running with their first integration in less than 30 days. However, perhaps the most important factor is how fast you can build additional integrations to deliver compelling customer experiences. Your business is adding new technology all the time. It’s about how quickly you develop your first integration and how fast you can connect the next one. Jitterbit has a robust toolkit that shortens integration time and provides standardization of integrations and code reusability.
Simplicity. Jitterbit customers are up and running quickly because Jitterbit is simple and designed for technical business analysts. The graphical “clicks not code” approach, pre-built Jira Connector, Recipes and Templates, and modern cloud platform simplify the design, deployment, and management of Jira integration projects.
Trust. No matter how complex or straightforward your Jira integration is, our team of experts is on hand to help you every step of the way. We’re #1 in overall ratings in G2 and have been in the Gartner Enterprise iPaaS Magic Quadrant 9 years in a row.
Refer to benefits used in similar FAQs:
- Gain ROI, 95% of customers achieve this from our deployments in less than one year
- Improve data accuracy by reducing transactional errors by up to 40%
- Expedite the order-to-cash cycle time by 20%
- Accelerate time to time deploy by up to 80% with Jitterbit’s pre-built integrations, connectors, templates, and workflows
How can I partner with Jitterbit as a Consultant or Vendor?
Jitterbit offers different possibilities for partnerships, including partnerships designed for System Integrators (SIs), Managed Service Providers (MSPs), and Independent Software Vendors (ISVs). If you have a consulting practice or are a software vendor and are interested in becoming a Partner, learn more and get in touch here to become a PoweredBy Jitterbit Partner. A partner manager will reach out to see how your business can uniquely benefit from the program.