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Experts in BMC Helix Integration
Integrate BMC with other applications to enable a 360-degree view of your Enterprise Service Management
Jitterbit est un client préféré.
In addition to Jitterbit's #1 ranking for enterprise implementation in iPaaS, our unified, AI‑infused low-code Harmony platform earned 38 badges across various Grid and Index Reports globally, including:
Obtenez un Vue à 360° of service data for optimized enterprise service management.
Integrate BMC products with third-party applications. Get a comprehensive context of customer issues by automating tickets, cases, orders and inventory to make accelerated decisions, leveraging the BMC Helix iPaaS powered by Jitterbit. This state-of-the-art low-code API integration platform offers fast, flexible integration with legacy, on-premise and cloud based applications. Build reliable, scalable integrations that extend BMC into any business process to increase data accuracy, achieve widespread automation, and support new business objectives.
Construisez rapidement un integrated view of your IT service management with Jitterbit.
Get Rapid ROI
Les solutions prêtes à l'emploi permettent de réduire le délai de déploiement jusqu'à 80%
Informations intelligentes
Make smarter, real time business decisions and deliver relevant communications
Personnaliser les expériences
Configure workflow integrations based on your use case
Vue à 360 degrés
Eliminate data silos and create a complete view of your employees
Jitterbit’s comprehensive BMC Helix integration solutions.
Manage employee data with BMC workday integrations
BMC Helix ITSM ticket automation
Manage user profiles
Simplify purchase requisitions
Connect BMC Helix and Jira for ticket automation
Ticket brokering for Jira and BMC ITSM
Jitterbit Marketplace
View a full catalog of pre-built BMC Helix integration solutions and delivery services.
Un iPaaS. Des solutions d'intégration infinies.
Our BMC integration solutions are built on a comprehensive integration platform as a service (iPaaS) that enables you to easily connect your SaaS, on-premises, and cloud systems. Quickly automate your business processes and build real-time integrations by using intuitive integration design tools, pre-built solutions, and an API management (APIM) suite. Jitterbit’s integration platform helps companies get full visibility into the business, driving greater efficiencies in your organization, and proving the flexibility to pivot to new business opportunities quickly.
BMC Helix integration FAQs.
What are the most common use cases for BMC Helix integration?
BMC Helix integrations can vary in size and scope. With each integration, a robust service delivery mechanism is established, eliminating redundancy. This helps keep costs in check and improves collaboration across departments.
Intégration de la gestion du capital humain (GCH) :
- Cas d'utilisation : Rationalisez les processus par ailleurs complexes d'intégration et de départ en synchronisant l'attribution et la récupération des équipements des employés, les besoins en logiciels et matériel, ainsi que les exigences d'accessibilité aux systèmes sur plusieurs plateformes.
- Résultat : Les employés sont rapidement équipés des bonnes ressources pour être productifs rapidement ou le processus de départ est fluidifié.
- Systèmes à connecter : Workday, Oracle, SAP SuccessFactors, etc.
Intégration de la gestion du service client (CSM) :
- Cas d'utilisation : Create, capture and modify customer cases with easy information exchange and provide accelerated resolution.
- Résultat : Gestion efficace du service client avec un suivi rigoureux et une tenue des registres garantissant la transparence du processus, ce qui conduit finalement à une satisfaction accrue des clients.
- Systèmes à connecter : Salesforce, NetSuite, Zoho, SAP.
Intégration du suivi des incidents :
- Cas d'utilisation : Integrate third-party ticketing software to effectively manage customer initiated support tickets.
- Résultat : Uniquely identify and track tickets with synchronized notifications across multiple systems resulting in accelerated issue resolution, optimized customer support, and improved customer experience.
- Systèmes à connecter : Jira, ServiceNow, SolarWinds, Freshservice etc.
DevOps Integration:
- Cas d'utilisation : Asynchronous DevOps and ITSM result in hurdles such as information silos, duplicated efforts, bottlenecking, etc. that hinder effective issue resolution and the overall software delivery process.
- Résultat : Complemented DevOps and ITSM, improved DevOps and ITSM communication that ultimately lead to achieving speed and agility while focusing on customer service.
- Systèmes à connecter : Azure, GitHub, Jenkins, Jira, etc.
Intégration de la gestion des actifs informatiques (ITAM) :
- Cas d'utilisation : Éliminer les cloisons entre ITAM et ITSM, maîtriser les coûts, réduire les efforts redondants et créer plus de visibilité.
- Résultat : Streamlined asset provisioning, improved IT inventory management and scope to effectively strategize the use of IT resources.
- Systèmes à connecter : SolarWinds, Freshservice, ServiceNow, Snow etc.
Security Operations (Sec Ops) Integration:
- Cas d'utilisation : Increased oversight of threats, swift response to incidents and aggregated management of notifications.
- Résultat : Increased security, improved compliance and streamlined critical information flow between teams to enhance transparency.
- Systèmes à connecter : IBM, Splunk, Rapid7, etc.
Why choose BMC Helix iPaaS Powered by Jitterbit?
BMC’s Helix IpaaS Platform is powered by Jitterbit. With years of experience building BMC integrations, Jitterbit and our community of certified partners have the expertise to provide you with BMC integrations that enable fast time-to-value, drive greater efficiencies in your organization, and increase the flexibility to pivot to new business opportunities quickly.
Jitterbit Harmony – Integration Platform as a Service (iPaaS) – provides powerful BMC Helix API integration tools that make it fast and easy to connect business flows, to provide the following advantages:
- Vitesse. Most of our customers are up and running with their first integration in less than 30 days. But the most important factor is how fast you can build additional integrations to deliver compelling customer experiences. Your business is adding new technology all the time. It’s not only about how quickly you develop your first integration but also how fast you can connect the next one. Jitterbit has a robust toolkit that shortens integration time and provides standardization of integrations and the re-usability of code.
- Simplicité. Jitterbit est simple et conçu pour l'analyste métier technique. L'approche graphique “ des clics plutôt que du code ”, pré-intégrée BMC Helix ITSM Connector, Recipes and Templates, and a state-of-the-art cloud platform, simplify the design, deployment, and management of BMC Helix integration projects.
- Confiance. No matter how complex or straightforward your BMC Helix integration is, our team of experts is always available to help you every step of the way. We’re #1 in customer satisfaction and received the highest B2B integration score in the 2020 Gartner Critical Capabilities Report for Enterprise iPaaS.
