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Experts in BMC Helix Integration
Integrate BMC with other applications to enable a 360-degree view of your Enterprise Service Management
Jitterbit er en kunde favoritt.
I tillegg til at Jitterbit har fått rangeringen #1 for bedriftsimplementering innen iPaaS, har vår helhetlige, AI-baserte low-code-plattform Harmony oppnådd 37 utmerkelser i ulike Grid- og Index-rapporter over hele verden, blant annet:
Skaff deg en 360-graders visning of service data for optimized enterprise service management.
Integrate BMC products with third-party applications. Get a comprehensive context of customer issues by automating tickets, cases, orders and inventory to make accelerated decisions, leveraging the BMC Helix iPaaS powered by Jitterbit. This state-of-the-art low-code API integration platform offers fast, flexible integration with legacy, on-premise and cloud based applications. Build reliable, scalable integrations that extend BMC into any business process to increase data accuracy, achieve widespread automation, and support new business objectives.
Bygg raskt en integrated view of your IT service management with Jitterbit.
Få rask avkastning på investeringen
Ferdige løsninger reduserer tiden frem til implementering med opptil 80%
Intelligente innsikter
Make smarter, real time business decisions and deliver relevant communications
Personalisere opplevelser
Configure workflow integrations based on your use case
360-graders visning
Eliminate data silos and create a complete view of your employees
Jitterbit’s comprehensive BMC Helix integration solutions.
Manage employee data with BMC workday integrations
BMC Helix ITSM ticket automation
Manage user profiles
Simplify purchase requisitions
Connect BMC Helix and Jira for ticket automation
Ticket brokering for Jira and BMC ITSM
Jitterbit Marketplace
View a full catalog of pre-built BMC Helix integration solutions and delivery services.
Én iPaaS. Uendelige integrasjonsløsninger.
Our BMC integration solutions are built on a comprehensive integration platform as a service (iPaaS) that enables you to easily connect your SaaS, on-premises, and cloud systems. Quickly automate your business processes and build real-time integrations by using intuitive integration design tools, pre-built solutions, and an API management (APIM) suite. Jitterbit’s integration platform helps companies get full visibility into the business, driving greater efficiencies in your organization, and proving the flexibility to pivot to new business opportunities quickly.
BMC Helix integration FAQs.
What are the most common use cases for BMC Helix integration?
BMC Helix integrations can vary in size and scope. With each integration, a robust service delivery mechanism is established, eliminating redundancy. This helps keep costs in check and improves collaboration across departments.
Integrasjon av Human Capital Management (HCM):
- Bruksscenario: Effektiviser de ellers komplekse prosessene knyttet til ansettelse og avskjedigelse ved å synkronisere fordeling og innhenting av ansattes utstyr, krav til programvare og maskinvare samt behov for systemtilgjengelighet på tvers av flere systemer.
- Resultat: De ansatte får raskt tilgang til de riktige ressursene, slik at de raskt kan bli produktive, eller slik at avgangsprosessen kan gjennomføres på en smidig måte.
- Systemer som skal kobles til: Workday, Oracle, SAP SuccessFactors osv.
Integrasjon av kundeservicestyring (CSM):
- Bruksscenario: Create, capture and modify customer cases with easy information exchange and provide accelerated resolution.
- Resultat: Effektiv styring av kundeservicen med effektiv sporing og vedlikehold av registreringer, noe som skaper åpenhet i prosessen og til slutt fører til økt kundetilfredshet.
- Systemer som skal kobles til: Salesforce, NetSuite, Zoho, SAP.
Hendelsessporingsintegrasjon:
- Bruksscenario: Integrate third-party ticketing software to effectively manage customer initiated support tickets.
- Resultat: Uniquely identify and track tickets with synchronized notifications across multiple systems resulting in accelerated issue resolution, optimized customer support, and improved customer experience.
- Systemer som skal kobles til: Jira, ServiceNow, SolarWinds, Freshservice etc.
DevOps Integration:
- Bruksscenario: Asynchronous DevOps and ITSM result in hurdles such as information silos, duplicated efforts, bottlenecking, etc. that hinder effective issue resolution and the overall software delivery process.
- Resultat: Complemented DevOps and ITSM, improved DevOps and ITSM communication that ultimately lead to achieving speed and agility while focusing on customer service.
- Systemer som skal kobles til: Azure, GitHub, Jenkins, Jira, etc.
Integrasjon av IT-ressursforvaltning (ITAM):
- Bruksscenario: Takle siloer mellom ITAM og ITSM, kontrollere kostnader, redusere dobbeltarbeid og skape større synlighet.
- Resultat: Streamlined asset provisioning, improved IT inventory management and scope to effectively strategize the use of IT resources.
- Systemer som skal kobles til: SolarWinds, Freshservice, ServiceNow, Snow etc.
Security Operations (Sec Ops) Integration:
- Bruksscenario: Increased oversight of threats, swift response to incidents and aggregated management of notifications.
- Resultat: Increased security, improved compliance and streamlined critical information flow between teams to enhance transparency.
- Systemer som skal kobles til: IBM, Splunk, Rapid7, etc.
Why choose BMC Helix iPaaS Powered by Jitterbit?
BMC’s Helix IpaaS Platform is powered by Jitterbit. With years of experience building BMC integrations, Jitterbit and our community of certified partners have the expertise to provide you with BMC integrations that enable fast time-to-value, drive greater efficiencies in your organization, and increase the flexibility to pivot to new business opportunities quickly.
Jitterbit Harmony – Integration Platform as a Service (iPaaS) – provides powerful BMC Helix API integration tools that make it fast and easy to connect business flows, to provide the following advantages:
- Hastighet. Most of our customers are up and running with their first integration in less than 30 days. But the most important factor is how fast you can build additional integrations to deliver compelling customer experiences. Your business is adding new technology all the time. It’s not only about how quickly you develop your first integration but also how fast you can connect the next one. Jitterbit has a robust toolkit that shortens integration time and provides standardization of integrations and the re-usability of code.
- Enkelhet. Jitterbit er enkelt og designet for den tekniske forretningsanalytikeren. Den grafiske “klikk, ikke kode”-tilnærmingen, ferdigbygde BMC Helix ITSM Connector, Recipes and Templates, and a state-of-the-art cloud platform, simplify the design, deployment, and management of BMC Helix integration projects.
- Tillit. No matter how complex or straightforward your BMC Helix integration is, our team of experts is always available to help you every step of the way. We’re #1 in customer satisfaction and received the highest B2B integration score in the 2020 Gartner Critical Capabilities Report for Enterprise iPaaS.
