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Omnichannel | Ecommerce

Mastering Omnichannel Commerce

Mastering Omnichannel Commerce

Learn 5 Essential Tips for Creating Seamless Customer Experiences

 

A Shopify study found that 73% of shoppers surveyed use multiple channels before making a purchase. Whether you are B2B or B2C, you know your customers want to engage, get support, access information, and purchase products from their channel of choice. Omnichannel strategies future-proof your business by creating data consistency across channels, enabling better experiences at every touchpoint, and improving forecasting across teams.

Uncover the secrets to omnichannel success from the pros

We assembled a panel of retail and technology experts from Jitterbit, Deloitte Digital, Shopify, and Shopifreaks to uncover the steps you can take to master omnichannel for your business. Some key takeaways from our webinar include:

  • Tech and solution stacks are growing in complexity as customer needs evolve. Competitive brands put customers at the center.
  • Shopify stats show there’s a 190% increase in revenue with omnichannel selling.
  • Key benefits of omnichannel strategies include higher customer acquisition, retention, and lifetime value.
  • Organizing omnichannel efforts across teams and integrating data accurately across channels/applications is a key challenge for many businesses.

Speakers

Ron Wastal

Ron Wastal

Senior Vice President, Global Business Development, Channel and Alliances

Paul do Forno

Paul do Forno

Managing Director - Deloitte Digital Transformation & Commerce Practice

Paul Drecksler

Paul Drecksler

Founder of Shopifreaks

Sean Buckley

Sean Buckley

Retail Partnerships Lead at Shopify

  • Leader G2 Fall 2023
  • Leader Mid-Market G2 Fall 2023
  • Momentum Leader G2 Fall 2023
  • G2 - Top 50 Development Product Award 2023 - Summer 2023
  • Leader Americas G2 Fall 2023
  • Leader Asia G2 Fall 2023
  • Leader India G2 Fall 2023
  • Leader Asia Pacific G2 Fall 2023
  • Leader Mid-Market Americas G2 Fall 2023
  • Leader Mid-Market Asia G2 Fall 2023
  • Leader Mid-Market Asia Pacific G2 Fall 2023
  • Jitterbit Vinyl High Performer Fall 2023
  • High Performer Enterprise G2 Fall 2023
  • Jitterbit Vinyl High Performer Mid-Market Fall 2023
  • Jitterbit Vinyl High Performer Small Business Fall 2023
  • Jitterbit Vinyl High Performer Americas Fall 2023
  • High Performer Asia G2 Fall 2023
  • Enterprise High Performer Americas G2 Fall 2023
  • Jitterbit Vinyl High Performer Mid-Market Americas Fall 2023
  • Jitterbit Vinyl High Performer Small Business Americas Fall 2023
  • Jitterbit Vinyl Best Support Fall 2023
  • Jitterbit Vinyl Easiest to do Business With Fall 2023
  • Best Results Enterprise G2 Fall 2023

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