Jitterbit Connector offers ServiceMax Customers a unique “Design, Deploy, Manage” approach to field service process integration
Alameda, CA – Oct 02, 2013 – Jitterbit, the leading provider of fast, agile integration for the modern enterprise, today announced a partnership which allows ServiceMax to offer its customers rapid integration with hundreds of cloud, on-premise, social, and mobile apps in just days.
Field service organizations often require integration to a wide variety of back office systems to manage parts, billing, pricing inventory and more. Access to this key information helps companies break down silos between organizations and empowers field technicians with all of the data and information they need to get the jobs done right the first time.
“ServiceMax’s goal as a company is to help each and every one of our customers deliver flawless field service, and for many, that includes integrating ServiceMax with other business systems,” said Patrice Eberline, Vice President of Global Services at ServiceMax. “Together with Jitterbit, our customers can jumpstart their field service integration projects and ensure they are up and running on ServiceMax as quickly as possible.”
ServiceMax integration with core business systems enable:
- Efficient tracking, ordering, and forecasting of spare parts and inventory
- Expedited billing and invoicing ensuring companies receive payments quickly
- Synchronized contracts to ensure customers are billed accurately for work performed
- Easy access to pricing for labor, parts, and contracts
Jitterbit’s award winning cloud integration platform offers ServiceMax integration to key front and back office business systems with wizard-based connectors for the Salesforce platform, SAP, Oracle EBS, and Microsoft Dynamics AX, GP, and CRM. ServiceMax and Jitterbit are also working together to deliver pre-built integration “Jitterpaks” for the key Field Service Processes to ensure the fastest time to value and easiest implementation experience.
“As companies continue to automate field service, its profile in the enterprise is rising dramatically, making integration a key initiative,” said George Gallegos, CEO of Jitterbit. “ServiceMax integration, powered by Jitterbit’s industry-leading technology, gives companies the ability to quickly and easily connect their systems of record to ServiceMax’s highly flexible cloud solution. This allows ServiceMax customers to focus on their clients and boost the overall value of all their technology investments.”
About Jitterbit, Inc.
Jitterbit delivers powerful, flexible, & easy to use data and application integration software. Designed for the technical business analyst, Jitterbit allows companies of all sizes to solve the challenges of application, data, and business process integration between on-premise and cloud systems. Jitterbit’s graphical “No-Coding” approach accelerates and simplifies the configuration and management of on-premise and cloud integration projects.
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There are more than 5 million field service technicians in the United States alone, yet today there’s no standard technology for managing the way companies of all types and stripes empower them to truly delight their customers in the field. ServiceMax is changing that. We’re rethinking field service and delivering on the promise of cloud and mobile software, powering a new era of field service experiences for our customers’ customers. The impact of ServiceMax is simple: lower costs, greater efficiency, happier customers; all while increasing revenue. Based in Pleasanton, California, we are a company of innovators, thinkers and doers who care passionately about changing the world of field service. To learn more, please visit www.servicemax.com.