Jitterbit Joins New ServiceMax Marketplace to Amplify Cloud Field Service through Front and Back Office Integration

Jitterbit Joins New ServiceMax Marketplace to Amplify Cloud Field Service through Front and Back Office Integration

Jitterbit Harmony Joins The ServiceMax Marketplace To Help Field Service Technicians Get Real-Time Visibility to Manage Parts, Billing, Pricing Inventory and More

ALAMEDA, Calif. — March 4, 2015 — Jitterbit today announced it has joined the ServiceMax Marketplace to amplify the value of cloud field service through rapid and agile cloud integration with any front or back office app.

Jitterbit Harmony includes a built-in ServiceMax connector that provides ServiceMax customers a unique “Design, Deploy, Manage” approach to field service process integration. Field service organizations often require integration to a wide variety of back office systems to manage parts, billing, pricing inventory and more. Access to this key information helps companies break down silos between organizations and empowers field technicians with all of the data and information they need to get the jobs done right the first time.

The integration of Jitterbit Harmony and ServiceMax enables:

  • Efficient tracking, ordering, and forecasting of spare parts and inventory
  • Expedited billing and invoicing, ensuring companies receive payments quickly
  • Synchronized contracts to ensure customers are billed accurately for work performed
  • Easy access to pricing for labor, parts, and contracts

As the profile and importance of cloud-based field service in the enterprise continues to rise dramatically, so do does the need to connect field service with the front and back office,” said George Gallegos, CEO of Jitterbit. “ServiceMax integration, powered by Jitterbit’s industry-leading cloud integration platform, gives companies the ability to quickly and easily connect their systems of record to ServiceMax’s highly flexible cloud solution. With Jitterbit integration connecting the field in real-time, ServiceMax customers can now better serve their own clients and boost the overall value of all their technology investments.”

“As organizations increasingly turn to technology to deliver flawless field service and empower their employees to turn customers into raving fans, it couldn’t be a better time to aggregate the most promising solutions in a single marketplace,” said Dave Yarnold, CEO of ServiceMax. “The 34 partners in the ServiceMax Marketplace are able to address the unique, needs of field service organizations, helping them to deliver better service to their customers and keep our world running.”

Jitterbit’s award winning cloud integration platform offers ServiceMax integration to key front and back office business systems with wizard-based connectors for the Salesforce1 platform, SAP, NetSuite, Oracle EBS, and Microsoft Dynamics AX, GP, and CRM. Pre-built integration “Jitterpaks” for the key Field Service Processes ensure the fastest time to value and easiest implementation experience. Jitterbit Harmony is available as a free 30-day trial at www.jitterbit.com/try and through the ServiceMax Marketplace.

About Jitterbit

Jitterbit amplifies the value of enterprise applications with a modern, flexible, and easy-to-use integration cloud platform. Designed for the technical business analyst, Jitterbit allows companies of all sizes to solve the challenges of application, data, and business process integration between on-premise and cloud systems. Jitterbit’s graphical “Clicks Not Code” approach and modern cloud platform accelerate and simplify the design, deployment and management of modern integration projects. Privately held, Jitterbit is headquartered in Alameda, CA.

Jitterbit Media Contact:
Lucas Mayer
BOCA Communications
+1.415.738.7718 ext. 19