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Add scanned vulnerability data to BMC Helix Vulnerability Management
This template integrates vulnerability scanners with BMC Helix Vulnerability Management, to add vulnerability scan data to BMC Helix Vulnerability Management scan reports.
Broker incidents between BMC Helix ITSM and Jira Service Desk
This template integrates BMC Helix ITSM and Jira Service Desk to automate the consolidation of Jira Service Desk issues to Helix ITSM. The integration helps you to create a Jira Service Desk service request from a Helix ITSM incident
Create a Microsoft Azure DevOps work item from a BMC Helix Digital Workplace service request
This template integrates BMC Helix Digital Workplace version 21.02 and later and Microsoft Azure DevOps to automate the creation of Azure DevOps work items from a BMC Helix Digital Workplace request.
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Create Atlassian Jira issue from BMC Helix ITSM problem
This template integrates BMC Helix ITSM and Atlassian JIRA to automate the creation of Jira issues from Helix ITSM problem records. The integration helps you to synchronize comments and data between the two applications.
Create BMC Helix ITSM change request from Microsoft Azure DevOps work item
This template integrates BMC Helix ITSM and Microsoft Azure DevOps to automate the creation of change requests from work items. The integration helps you to synchronize comments between the tickets.
Create BMC Helix ITSM incident from Azure Monitor alert
This template integrates BMC Helix ITSM and Microsoft Azure Monitor to automate the creation of BMC Helix ITSM incidents for Azure Monitor alerts.
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Sync Microsoft System Center Operations Manager Alerts with BMC Helix ITSM Update
This template integrates BMC Helix ITSM and Microsoft System Center-Operations Manager Alerts to automate the creation of ITSM tickets when a Microsoft System Center-Operations Manager Alert is created.
Watchman CI & Alert – BMC Helix CMDB and ITSM Incident Management Process
This process template automatically uploads Watchman items into the BMC Helix CMDB Watchman dataset and creates Helix Incidents from Watchman alerts.
Sync Microsoft Dynamics CRM Case to BMC Helix ITSM Incident
Sync Microsoft Dynamics CRM Case to BMC Helix ITSM Incident v1.0, a Jitterbit Solutions Engineering recipe
SolarWinds CI & Alert – BMC Helix CMDB and ITSM Incident Management
This process template automatically uploads SolarWinds items into the BMC Helix CMDB SolarWinds dataset and creates Helix Incidents from SolarWinds alerts.
Sync HubSpot Tickets to BMC Helix ITSM Incident
Sync HubSpot Tickets to BMC Helix ITSM Incident v1.0, a Jitterbit Solutions Engineering recipe
Sync BMC Helix Operations Management Events with Splunk Alerts Process Template
This template integrates Splunk and BMC Helix Operations Management to automate the creation and update of Splunk alerts for BMC Helix Operations Management events
Sync BMC Helix ITSM Incidents with ServiceNow
This template integrates BMC Helix ITSM and ServiceNow, to automate creation and update of ITSM incidents when ServiceNow incident is created or updated. The integration also automates adding Helix ITSM worklog entries and attachments to the corresponding ServiceNow incident.
Sync BMC Helix ITSM incident and Salesforce ServiceCloud case
This template integrates BMC Helix ITSM and Salesforce ServiceCloud to automate the sync of incidents and cases between the two applications, including comments and data.
Sync BMC Helix ITSM incident and Microsoft Azure DevOps work item
This template integrates BMC Helix ITSM and Microsoft Azure DevOps to automate the sync of incidents and work items between the two applications, including comments and data.
Sync BMC Helix ITSM change request and Atlassian Jira issue
This template integrates BMC Helix ITSM and Atlassian JIRA to automate the sync of change records and issues between the two applications, including comments and data.
Post BMC Helix ITSM Incident and work notes to a Slack channel
This template integrates BMC Helix ITSM and Slack to automate the publishing of ITSM incident and work note details in Slack.
Migrate Salesforce Users to BMC Helix ITSM People Template
This template integrates Salesforce ServiceCloud and BMC Helix ITSM to enable the migration of Salesforce user records to BMC Helix ITSM people records.