Jitterbit private agents — deployed on customer-managed servers, within corporate firewalls or in virtual private clouds — play a critical role in executing complex integration tasks. These agents offer full control over where your integration runtime operates and how your data flows across networks. Robust observability is vital for maintaining transparency, as well as for optimizing performance to ensure these independently operating agents perform efficiently and reliably.
With the new agent observability feature, you can now gain unparalleled visibility into your private agents’ performance. This will allow you to ensure seamless integration workflows, rapid debugging and proactive error detection.
Agent observability for Jitterbit private agents, utilizing Datadog and Elasticsearch, enables real-time monitoring of private agent performance and behavior, providing actionable insights through your preferred observability platform. With pre-built dashboards for both Datadog and Elasticsearch, you can access over 50 key metrics to gain deeper visibility into your operations.
What is Agent Observability?
Agent observability empowers you to monitor, measure and understand an agent’s behavior in real time. Agent observability is essential to ensuring agents perform as intended. It allows you to quickly identify and resolve anomalies, and to address issues before they disrupt operations.
Key components of agent observability:
- State Monitoring: Continuously tracks the internal state of private agents, including memory usage, runtime variables and configuration parameters. This data aids in debugging integration issues and understanding how specific decisions were executed within the agent.
- Action Tracking: This feature logs actions performed by private agents during operations, such as API calls, data transformations and file transfers. It ensures that integration behavior aligns with expected outcomes and simplifies troubleshooting.
- Performance Metrics: Measures key indicators like operation latency, resource utilization and success rates of tasks executed by private agents. These metrics provide insights into agent efficiency and help optimize the performance of integrations.
- Error and Anomaly Detection: Detects deviations in private agent behavior, such as unexpected errors or performance drops. Real-time alerts and corrective actions ensure that integration workflows remain stable and reliable.
The Benefits of Agent Observability
- Faster Issue Resolution: Quickly identify and address integration issues by correlating logs and metrics specific to private agent operations.
- Streamlined Incident Management: Efficiently manage incidents by understanding their impact on interconnected services within your integration workflows.
- Enhanced Service Reliability: Maintain consistent integration performance by monitoring private agent health and promptly detecting anomalies.
- Release Monitoring: Assess the impact of new integration deployments on private agents by tracking performance metrics across different code versions.
- Performance Optimization: Analyze resource utilization and operation durations to fine-tune private agent performance for optimal efficiency.
- Error Prioritization: Automatically categorize and prioritize errors within private agent operations to focus on resolving the most critical issues first.
Join the Beta Program
With the beta release of agent observability for Jitterbit private agents, we’re empowering our customers to vastly expand visibility into their operations. The 50+ pre-built dashboards for key metrics on Datadog and Elasticsearch make detecting and addressing anomalies easier, helping to ensure business continuity and minimize disruption. We invite you to join the beta program and explore this powerful new capability. To participate, please email product@jitterbit.com.
