Professional Services

3 Signs It’s Time to Outsource Your Integration Management

3 signs it's time to outsource your integration management

By Kunal Mehta, Director, Product Marketing

Learn how to identify if your organization is struggling to maintain integrations — and when it could be time to outsource your integration management.

Managing integrations can be tough on IT teams who are already overburdened. However, the additional burden of tech talent shortages is leaving organizations in a difficult position. According to Korn Ferry, by 2030, there will be a global human talent shortage of more than 85 million people, which could result in $8.5 trillion in unrealized annual revenues.

The technology sector is being hit particularly hard by the talent shortage, despite fears that AI and automation will replace human workers over time. In fact, the ripple effects of the IT talent shortage have the potential to change “the predominance of sector powerhouses.” In other words, unless the United States finds more high-tech workers within the next decade, it could lose both its title as “the undisputed leader in tech” – and over $162 billion worth of revenues annually.

In the Asia-Pacific (APAC) region, where IT teams are often already struggling to mitigate a rise in cyberattacks, studies reveal that up to 80% of organizations (excluding Japan) find it difficult or extremely difficult to fill IT roles.

With increasing challenges to hire IT professionals, the ability to manage integration platforms becomes more of a burden; and as data pipelines and technology stacks grow, so does the need for IT staff. These circumstances leave organizations to rely on a different solution: outsourcing their integration management.

Spotting the warning signs: when should you outsource integration management?

In order to make the move on outsourcing your integration management, you first need to decide if it is right for you. Here are three telltale signs it could be time to outsource your integration management.

  1. You lack the resources, or rely on a single critical resource, to maintain and manage your integrations.

    After you have deployed an integration platform, you might find yourself questioning whether you have the in-house expertise to smoothly manage and run the integrations without taking up too many valuable internal resources. Thanks to the resource shortage, you may find yourself in a tough spot: you have the integration platform to build out internal infrastructure, but limited resources to run them. Without the adequate resources and staff needed to manage these operations, there’s an increased worry that there will be no one to quickly and accurately diagnose problems or maintain optimal performance. Adding more heads to the operation can help, but it’s often a time consuming, costly, and difficult process to hire, train, and retain the talent you need within the timeframe and budget you have.

  2. You’re struggling to tackle new strategic initiatives, stalling digital growth.

    IT teams often spend a significant amount of time performing the routine tasks required to keep operations running, absorbing any time there is to focus on higher-level IT activities. Plus, with a heavy workload filled with tedious operational work, IT members miss the opportunity to focus on more strategic projects, which can also lead to lower morale (and even attrition) amongst critical tech talent. The question then becomes whether running day-to-day tasks is the best use of time for your resources? If there are more pressing areas where your staff can be deployed, your organization could increase its efficiency and innovation by relying on an external team to complete routine integration maintenance, troubleshooting, performance tuning, etc. Outsourcing this work helps ensure your backend systems run smoothly while your valuable internal resources work on larger projects that propel your business forward.

  3. You’re getting pressure to reduce expenses and need predictable IT costs.

    Along with increasing technical debt from the growing mix of legacy systems and SaaS platforms companies rely on, business leaders everywhere are getting pressure to reduce expenses and streamline investments. By outsourcing your integration management, you can gain immediate access to skilled experts with deep platform knowledge for a single, predictable cost. Jitterbit offers Managed Integration Services to help alleviate these challenges that may plague teams trying to maintain their Harmony iPaaS integrations. With managed integration services, organizations get access to Jitterbit integration experts to manage their integrations and offer recommendations for optimizations or design enhancements.And with the predictable costs, Jitterbit provides immediate access to the skills and expertise needed to monitor integration so that organizations can avoid additional investments in full-time IT staff.

Outsourcing integration management helps Myriad Genetics “focus on building value for our business instead of managing infrastructure.”

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