Optimize the Employee and Customer Experience with Service API360
Employees and customers expect their service experiences to be seamless. When organizations connect disparate service-related systems together, it allows them to aggregate key insights for increased productivity, morale and long-term satisfaction.
Quickly Build an Integrated View of Your IT Service Management
Service Experience API360 Explained
Service Experience API360 (SX API360) is a series of use-case-driven integration process templates and best practices designed to strengthen IT Service Management. It allows you to connect applications like HCM, CRM, ERP, Finance and more to increase employee and customer satisfaction, retention, productivity and sales.
Maximize the Employee and Customer Experience By Integrating Your Service Solutions Together
Deliver an enriched customer and employee experience by connecting disparate IT tools and business processes. Transform your business with streamlined and automated processes, quick and agile service management, increased customer satisfaction and optimized costs.
Jumpstart Your ITSM Automations
Improve HR Service Delivery
Integrate with HCM systems and quickly equip employees to be productive and efficient, deliver end-to-end HR service from on-boarding to departure.
Efficiently Manage your Customer Relationships
Synchronize customer data in applications to quickly and accurately respond to issues.
Collaboration & Communication
Improve Incident management by automating cases and ticket management. Tack and resolve issues faster.
IT operations management
Incident and Bug Tracking
Proactively Detect and Tackle Threats
Strengthen IT security and improve compliance while maintaining a seamless flow of critical information between teams for increased transparency.
Automate your Data-Centric IT Service Workflows
See how quickly and easily integrations can be deployed
Workday to ServiceNow – Hire to Retire
Workday ServiceNow Employee Onboarding Offboarding Asset Provisioning
Accelerate Your SX API360 With Pre-Built Process Templates
“We were looking to create a seamless onboarding experience and move away from a time-consuming process that included multiple departments, systems and personnel dependencies. We have always been on the leading edge of technology, and that’s why we engaged with Jitterbit.”
– Jason Namoc, Integration Engineer, Ultradent
Service 360 Success Powered by Integration & APIs Across Hundreds of Companies
Want to Learn More About Service API360 Integration?