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Posting BMC Helix ITSM incident and work notes in Microsoft Teams by using BMC Helix iPaaS

This template integrates BMC Helix ITSM incidents and Microsoft Teams posts.

Endpoint Expertise:

  • BMC Helix
  • Microsoft Teams

Author:

  • BMC Software, Inc.
  • Process Templates

Create xMatters event for BMC Helix ITSM incidents

This template integrates BMC Helix ITSM and xMatters to automate the creation of xMatters alerts from BMC Helix ITSM incidents.

Endpoint Expertise:

  • BMC Helix
  • xMatters

Author:

  • BMC Software, Inc.
  • Process Templates

Create BMC Helix ITSM incident from Azure Monitor alert

This template integrates BMC Helix ITSM and Microsoft Azure Monitor to automate the creation of BMC Helix ITSM incidents for Azure Monitor alerts.

Endpoint Expertise:

  • BMC Helix
  • Microsoft Azure Monitor

Author:

  • BMC Software, Inc.
  • Process Templates

Synchronizing BMC Helix ITSM Incidents with ALM Octane entities

This template provides an out-of-the-box integration template to synchronize BMC Helix ITSM Incidents with ALM Octane entities.

Endpoint Expertise:

  • ALM Octane
  • BMC Helix
  • BMC Helix ITSM

Author:

  • BMC Software, Inc.
  • Process Templates

Creating BMC Helix ITSM change requests from Jenkins pipelines

This template integrates Jenkins and BMC Helix ITSM.

Endpoint Expertise:

  • BMC Helix
  • Jenkins

Author:

  • BMC Software, Inc.
  • Process Templates

Sync BMC Helix ITSM incident and Salesforce ServiceCloud case

This template integrates BMC Helix ITSM and Salesforce ServiceCloud to automate the sync of incidents and cases between the two applications, including comments and data.

Endpoint Expertise:

  • BMC Helix
  • Salesforce

Author:

  • BMC Software, Inc.

Create BMC Helix ITSM change request from Microsoft Azure DevOps work item

This template integrates BMC Helix ITSM and Microsoft Azure DevOps to automate the creation of change requests from work items. The integration helps you to synchronize comments between the tickets.

Author:

  • BMC Software, Inc.
  • Process Templates

Create BMC Helix ITSM incidents from SolarWinds alerts

This template provides an out-of-the-box integration template to create BMC Helix ITSM incidents from SolarWinds alerts.

Endpoint Expertise:

  • BMC Helix
  • BMC Helix ITSM
  • SolarWinds

Author:

  • BMC Software, Inc.
  • Process Templates

Adding scanned data from CrowdStrike Falcon to BMC Helix Automation Console

This template integrates CrowdStrike Falcon and BMC Helix Automation Console.

Endpoint Expertise:

  • BMC Helix
  • CrowdStrike Falcon

Author:

  • BMC Software, Inc.
  • Process Templates

Sync BMC Helix ITSM incident and Microsoft Azure DevOps work item

This template integrates BMC Helix ITSM and Microsoft Azure DevOps to automate the sync of incidents and work items between the two applications, including comments and data.

Endpoint Expertise:

  • BMC Helix
  • Microsoft Azure DevOps

Author:

  • BMC Software, Inc.
  • Process Templates

Create ServiceNow Incident from BMC Helix Operations Management Event Template

This template integrates ServiceNow and BMC Helix Operations Management to automate the creation and update of ServiceNow incidents when a BMC Helix Operations Management event is created or updated.

Endpoint Expertise:

  • BMC Helix
  • ServiceNow

Author:

  • BMC Software, Inc.

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