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  • Process Templates

Create Atlassian Jira issue from BMC Helix ITSM problem

This template integrates BMC Helix ITSM and Atlassian JIRA to automate the creation of Jira issues from Helix ITSM problem records. The integration helps you to synchronize comments and data between the two applications.

Endpoint Expertise:

  • BMC Helix
  • Jira

Author:

  • BMC Software, Inc.
  • Process Templates

Create BMC Helix ITSM change request from Microsoft Azure DevOps work item

This template integrates BMC Helix ITSM and Microsoft Azure DevOps to automate the creation of change requests from work items. The integration helps you to synchronize comments between the tickets.

Endpoint Expertise:

  • BMC Helix
  • Microsoft Azure DevOps

Author:

  • BMC Software, Inc.
  • Process Templates

Create BMC Helix ITSM incident from Azure Monitor alert

This template integrates BMC Helix ITSM and Microsoft Azure Monitor to automate the creation of BMC Helix ITSM incidents for Azure Monitor alerts.

Endpoint Expertise:

  • BMC Helix
  • Microsoft Azure Monitor

Author:

  • BMC Software, Inc.

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  • Agent

Competitive Pricing Agent

Monitors competitor prices, analyzing market dynamics, and recommending or automatically adjusting prices in real time based on triggers and data-driven insights.

Endpoint Expertise:

  • Azure OpenAI
  • Slack

Author:

  • Jitterbit, inc.
  • Agent

Composite Agent

A basic agent to demonstrate how to orchestrate requests using multiple agents.

Endpoint Expertise:

  • Slack

Author:

  • Jitterbit, inc.
  • Agent

Contextual Agent

This is an AI agent designed for Q&A interactions. It is a basic agent created to help users learn how to build AI agents using Harmony, with memory and context

Endpoint Expertise:

  • Azure OpenAI

Author:

  • Jitterbit, inc.
  • Agent

Fine-Tuned LLM Agent

A basic AI agent demonstrating how to fine-tune OpenAI models using Harmony and build a simple Q&A assistant.

Endpoint Expertise:

  • OpenAI

Author:

  • Jitterbit, inc.
  • Agent

GitHub Agent with MCP

This AI agent is designed to handle Q&A interactions with GitHub through the GitHub MCP Server. It is a basic agent.

Endpoint Expertise:

  • GitHub
  • MCP Client
  • OpenAI

Author:

  • Jitterbit, inc.
  • Agent

HR Agent

HR agent to manage workflows such as employee onboarding, training administration, IT requests, and software provisioning.

Endpoint Expertise:

  • Jira
  • OpenAI

Author:

  • Jitterbit, inc.
  • Agent

Jitterbit Knowledge Agent

Endpoint Expertise:

  • Azure OpenAI
  • Confluence
  • Google Drive
  • Jira
  • Salesforce

Author:

  • Jitterbit Inc.
  • Agent

Jitterbit Sales Agent

Endpoint Expertise:

  • Azure OpenAI
  • NetSuite
  • Salesforce

Author:

  • Jitterbit Inc.
  • Agent

Reactive Agent

This is an AI agent designed for Q&A interactions. It is a basic agent created to help users learn how to build AI agents using Harmony. It lacks memory and contextual awareness.

Endpoint Expertise:

  • Azure OpenAI

Author:

  • Jitterbit, inc.
  • Agent

Salesforce Q&A Agent

This is an AI agent designed for Q&A interactions. It is a basic agent created to help users learn how to build AI agents using Harmony with RAG

Endpoint Expertise:

  • Salesforce

Author:

  • Jitterbit, inc.
  • Agent

Sentiment Analysis Agent

Analyzes customer support conversations to determine sentiment, emotional tone, and overall customer satisfaction.

Endpoint Expertise:

  • Azure OpenAI
  • Salesforce

Author:

  • Jitterbit, inc.

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