United

United
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Fifth largest airline has consolidated view of network assets arrive ahead of schedule.

United Airlines needed a way to quickly integrate multiple database systems across all airports and corporate locations.  Integration was a requirement to manage and track the company’s users and IT assets across a distributed global network.   In doing so, United would be able to identify problem areas and be able to provide ad hoc fixes and upgrades.   Manual scripts and programs that were currently in place lacked scalability and required dedicated resources to manage and maintain.

Jitterbit brought simplicity to this project at a fraction of the cost of traditional integration solutions.   Allowing a single business analyst to build and maintain the automated solution, Jitterbit was able to scale with United’s integration needs as requirements grew over time.   Jitterbit plays the key role in ensuring that United Airlines has a consolidated view of their network assets.

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Download the Case Study

Organization

United Airlines

Integrations:

Microsoft Active Directory, Microsoft Sharepoint, Microsoft Systems Management Server

Challenge

  • United needed to manage and plan IT assets and services across airports, corporate and local area offices
  • Needed to identify consistent problem areas in the network for ad-hoc updates or equipment upgrades
  • Required an automated synchronization of this data

Results

  • Near real-time view of network, users, and assets across airports
  • All data is consolidated and available within Microsoft Sharepoint
  • Replaced expensive manual and integration scripts and programs
  • Single business analyst configured and manages Jitterbit

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