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Leading eCommerce fulfillment provider standardizes and automates EDI order process.

The service levels associated with Consumer Driven fulfillment require advanced technology and robotics.  Quiet Logisitics developed a unique operating platform that allows multiple customers (or tenants) to  leverage a common robotic infrastructure. A key requirement for the company was the ability to quickly and seamlessly integrate various eTailer client systems with their own Fulfillment Management System (FMS) without altering internal or external business processes. Because every client had a unique system and process, writing custom code was not a scalable or manageable option. Quiet Logistics needed an easy, yet powerful integration platform on which to standardize these processes.

Today, Jitterbit is used to integrate the pick-and-pack processes with client applications using web services, giving their eTailers a complete view of orders. In addition, Quiet Logistics uses Jitterbit to build EDI messages that are transmitted to the customers of the eTailers. Jitterbit provides the backbone Quiet Logistics’ agile, transparent, and customer driven warehouse management services.


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Quiet Logistics


EDI, eTaylor Systems, In-house App


  • On-boarding new eTailers with unique systems and business processes required custom integration – coding not an option
  • Needed a platform on which to standardize client integration without altering existing business processes
  • Maintenance needed to be simple


  • Automated EDI order process via Web Services messaging
  • Standardized platform for rapid client integration
  • Business processes unchanged, providing transparent integration
  • No additional costs passed onto client for integration

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