IT Workflow Automation Solutions
Improve efficiencies and reduce operating costs by streamlining workflows across the organization with Jitterbit’s suite of IT process automation tools.
Benefits of IT process automation
Connect your IT processes and establish best practices for a seamless digital experience across the enterprise. Free up IT resources with automation so they can drive innovation.
Accelerate Ticket Resolution
Manage employee and customer support tickets with speed and accuracy to improve satisfaction and enhance the user experience.
Strengthen IT Security Posture
Strengthen IT security, improve compliance, and increase transparency by maintaining a seamless flow of information between teams.
Improve Employee Productivity
Equip employees with the right IT assets, tools, and processes to maximize productivity from day one.
Free Up IT Resources
Streamline and automate business processes to free up IT for more strategic initiatives.
See all of our application connectors here.
Start Today!How the Jitterbit Harmony Platform enables IT automation
“Our need was a solution that would bring all integrations, programming languages, and skill sets on one common platform, so that in case of employee turnover on the IT side, we would not have limitations in support. And Jitterbit proved to be that solution for us.”
– Kevin Isom, Senior Development Manager, Gilbarco
Automating: Onboarding/Offboarding
“Jitterbit hit the sweet spot for us – a partner that we could work with everyday, that is constantly innovating the tool and helping us figure out new ways to do things. The one thing I know is if I ever have a problem, Jitterbit is there for me.”
– Stefanie Causey, Senior Director of IS Solutions Delivery, Alvaria
Automating and streamlining business workflows
Meet business requirements without straining IT resources
Free up IT resources, streamline processes, and foster agility across your teams with IT workflow automation. Focus on strategic work to increase operational efficiency. Improve cross-team collaboration, ensure data security and compliance, and drive innovation.
Automate IT tasks across applications and systems
Reduce repetitive tasks and eliminate manual error with automation. Connect SaaS, on-premise, and legacy applications with ease.
IT Service Management
Deliver a seamless service and support experience by integrating disconnected tools, processes, and systems for customers and employees. Gain better insights and improve productivity.
- Improve incident management by automating cases and ticket management
- Synchronize customer data in applications to quickly and accurately respond to issues
- Create a seamless flow of information between teams while strengthening IT security and improving compliance
Asset Provisioning
Empower employees with the right tools and equipment on day one, and support their evolving needs throughout their tenure.
- Assign equipment and resources promptly upon onboarding
- Track and manage employee assets in one place
- Provide proactive maintenance and timely updates
- Optimize the lifecycle of your company resources
Onboarding & Offboarding
Coordinate timely and relevant communications between employees, HR managers, finance, logistics, and payroll to accelerate time to productivity.
- Provide fast access to vital tools for new hires
- Handle permissions and account closures seamlessly for a cohesive offboarding
- Reduce manual data entry errors to ensure accuracy with employee details
Security & Governance
Improve compliance and security, and increase transparency by maintaining a seamless flow of information between teams.
- Set standards and best practices for business users to follow for self-service tasks
- Control and monitor your integrations and processes anywhere, anytime
- Get full visibility across the enterprise with a centralized dashboard
All your connections. All in one place.
Stop relying on complex custom integrations and external resources—save time and money by automating your IT processes. Jitterbit’s low-code integration platform lets you quickly and easily integrate new and disparate systems, improving productivity and reducing manual errors.
Salesforce
NetSuite
Microsoft Dynamics 365
Epicor
SAP
ServiceNow
BMC
Zendesk
See all of our application connectors here.
View ConnectorsFrequently Asked Questions
What is workflow automation?
Workflow automation is the use of technology to streamline and automate repetitive tasks and processes within an organization. A “workflow” refers to a series of tasks and processes that aim to achieve a certain goal, like handling incident tickets or onboarding new employees.
The goal of workflow automation is to reduce time spent on manual tasks, ensure tasks are carried out consistently, and eliminate human error. An IT company using an integration platform to automatically send incident tickets created in ServiceNow to the right IT technician through a communication platform like Slack is an example of workflow automation.
How do IT operations benefit from automation?
- Increased Efficiency: Automation reduces the need for manual intervention in routine tasks, allowing IT teams to focus on more strategic activities.
- Improved Accuracy: Automated processes follow predefined rules and standards consistently, minimizing the risk of human error.
- Faster Response Times: Automation enables faster response times to incidents and service requests. For example, automated alert systems can detect issues in real-time and trigger immediate responses.
- Cost Savings: By reducing manual effort and improving operational efficiency, IT automation helps organizations save costs associated with labor, downtime, errors, and inefficient resource allocation.
- Enhanced Security and Compliance: Automation can enforce security policies consistently across systems and ensure compliance with regulatory requirements. For instance, automated patch management systems can deploy security updates promptly, reducing vulnerabilities and maintaining compliance with industry standards.
How does Jitterbit’s low-code integration platform enable IT automation?
Jitterbit’s low-code integration platform, Harmony, enables IT workflow automation by providing:
- Pre-built connectors: Jitterbit offers a library of pre-built connectors and templates for popular applications, databases, and systems, letting you move data between applications automatically—no manual data entry needed.
- Scalability: Reusable components for common business processes make it easy to build integrations that scale with your business needs.
- Event-driven automation: Integrations and workflows can be triggered in real-time based on events or conditions from connected systems, allowing businesses to proactively handle changes or updates in data.
- Real-time analytics and monitoring: Get immediate insights into system performance and data trends, and use predictive analytics to anticipate future needs and automate decision-making processes.
Related Resources
From Integration to Automation:
Unleashing the Full Potential of Your Enterprise
Jitterbit Survey Reveals Only One-Third of IT Executives Believe They Outpace Competitors in Automation Initiatives
Streamlining Operations with Hyperautomation with Jitterbit COO Jeremy Parker & Co.
