Jitterbit Customizes salesforce.com Data Integrations

Open Source Solution Provider Highlights Ease of Use and Affordability at Dreamforce

DREAMFORCE – San Francisco – Nov. 3, 2008 – Jitterbit, the leading provider of open source integration software, today announced a series of successful salesforce.com integrations, for customers including Tides, Logic Communications and RentGrow. Jitterbit will showcase these solutions at Dreamforce, salesforce.com’s sixth annual user and developer conference held Nov. 2-5 at the Moscone Center in San Francisco.

Tides, a nonprofit agency promoting healthy and just societal changes, is among the many customers leveraging Jitterbit’s robust and reliable open source platform to solve salesforce.com integration challenges.

“Companies are increasingly recognizing the need to effectively link salesforce.com with existing applications,” said Sharam Sasson, Jitterbit chairman and CEO. “Jitterbit’s industry-leading open source integration platform and easy-to-use graphical interface allows organizations of all sizes to create custom, enterprise-class data and application integrations for salesforce.com.”

As Tides replaced their outdated, disparate, and highly customized CRM and financial management applications with a unified platform, it was left with the challenge of sharing data between the new financial applications and the salesforce.com platform. If salesforce.com was to serve as Tides’ self-service portal for clients, it was necessary to integrate it with other applications to provide a real-time view on financial, human resources, and other relevant data in one convenient location.

“As an organization devoted to creating infrastructure for social change nonprofits, we are concerned about the cost of technology, so finding a low-cost and, ideally, open-source solution were among our highest priorities,” said Erika Bjune, vice president of Information Technology at Tides. “Since our financial system sits on SQL Server 2005, finding a solution that supported Web services was also important. And finally, we needed a solution that our small IT group could learn to extend and maintain that did not require use of expensive third-party consultants. Jitterbit was the ideal solution because it is an open source utility with support options that included consulting services that could get us started and trained on the tool and help to set up our initial connections at a very reasonable cost.”

Jitterbit facilitates both scheduled and real-time data delivery between Tides’ major information platforms, and makes possible one of the most customized implementations among salesforce.com’s nonprofit customer base.

“Jitterbit’s graphical interface means our in-house database developer can continue customizing data communications between our growing suite of new enterprise applications moving forward,” Bjune says. “Jitterbit has become the final piece of every puzzle for us when moving data between systems and connecting information in new and creative ways.”

Learn more about Jitterbit’s successful integration partners and customers at booth 740 at Dreamforce, or by visiting www.jitterbit.com.

About Tides
Bringing together people, ideas and resources, Tides actively promotes change toward a healthy and just society, one which is founded on the principles of social justice, broadly shared economic opportunity, a robust democratic process and a sustainable environment. Tides believes healthy societies rely fundamentally on respect for human rights, the vitality of communities, and a celebration of diversity.

Tides was established by Tides Foundation, Tides Center and Tides Shared Spaces to collaborate on programmatic strategies and operations. Tides strengthens the progressive movement through leading-edge thinking and technology, and efficient infrastructural services. For more information, visit http://www.tides.org.