Case Study: Salesforce.com to Active Directory Integration
Summary of Implementation
An independent federal agency currently uses Jitterbit to integrate Salesforce and Active Directory contact and distribution lists.
Systems Connected
Salesforce.com, Active Directory
- Contacts maintained in Salesforce.com were not synchronized with Microsoft Active Directory
- Lack of integration created inefficenies in ensuring that all associated distribution lists were included on outbound messages from Outlook
- Created seamless Integration between Salesforce and Active Directory
- Delivered solution without changing the business processes of the company’s outbound messaging.
- Streamlined outbound communication
- Users continue to maintain contacts in Salesforce while sending outbound messages with confidence they are reaching all desired targets.
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